luciaA-3

Problem:
The client needs to move two websites to a new VPS without losing the existing WPML setup and ensuring WPML functions properly after the move.
Solution:
We recommend moving the entire website, including all files and the database, to ensure that the WPML setup is preserved. You can use plugins like Duplicator or All-in-One Migration to create a complete copy of your site and its content. Since the domains will remain the same, there is no need to re-register your site with WPML or set the old website to staging.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through the WPML support forum.

Problem:
You are trying to translate the Avada Image hotspot element using WPML, but it is completely ignored in the translation and in the XLIFF file.
Solution:
We recommend following the steps outlined in a similar case which resolved the issue. Please visit the following link and follow the instructions: https://wpml.org/forums/topic/triggering-text-in-avada/.
If the problem persists, please provide a debug report in the Debug Information box. You can find instructions on how to do this here: https://wpml.org/faq/provide-debug-information-faster-support/.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.