Problem: The client is experiencing an issue where the website does not display the Spanish translation on the front end, even though it has been translated and is expected to show in Spanish when the site language is switched to English. Solution: We recommend updating the WPML plugin and its add-ons to the latest version, 4.7.0, to access recent bug fixes and improvements. This update might not directly resolve the issue, but it is crucial to work with the latest code for effective troubleshooting. You can find the latest versions in your WPML account under My Account -> Downloads. Follow the instructions on that page to update your plugins. Remember to backup your database before updating. If updates are not visible, you may need to click the 'Check for updates' button in the Plugins → Add New Plugin → Commercial tab. After updating, if the problem persists, please ensure that the translations are accepted and completed. The client should also check if any minor changes, such as modifications to titles, are reverted back if they do not resolve the issue.
If this solution does not apply or is outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, please open a new support ticket at WPML support forum for further assistance.
