timH-43

Problem:
If you're unable to see the '+' icon for translating pages and products in WPML, it might be due to a conflict with the Admin Columns Pro plugin.
Solution:
We recommend deactivating the Admin Columns Pro plugin temporarily to see if the translation icons reappear. If this resolves the issue, you can then try adjusting the settings within the Admin Columns Pro plugin to customize columns per post type, which might allow the translation icons to display without needing to disable the plugin entirely. You can adjust these settings by navigating to Settings >> Admin Columns.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

Problem:
The client is attempting to export an XLIFF file for a French page that has already been translated from English to French. The client expected to see an option to export a published page that has been translated to XLIFF or a way to change the status of the completed translation. Instead, they received a message saying 'No translation in the queue.'
Solution:
1. Ensure that you are working with the latest versions of WPML and other relevant plugins. You can check for updates in your WPML dashboard.
2. Verify that the page was originally created in English and then translated to French. If this is the case, you cannot export the French page back to English as an XLIFF file.
3. To export the XLIFF file, go to WPML > Translation Management, select the English page, and send it for translation to French. Even if it has already been translated, this action allows you to export the existing French translation as an XLIFF file.

If this solution does not apply to your situation, or if it seems outdated, we recommend checking the related known issues and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.