Problem: The client is experiencing a high number of duplicate queries on product pages, mostly originating from WPML, and is concerned about the impact on site performance. Solution: We analyzed the situation and found that while WPML and WooCommerce Multilingual contribute to some duplicate queries, the impact on performance is minimal (less than 5 ms). Most of the performance issues are caused by the lightspeed-cache plugin, which adds significantly more delay (31 ms). We recommend focusing on optimizing or configuring the caching plugin to reduce its overhead. Additionally, our developers are continuously working to optimize WPML, with significant improvements expected in the upcoming version 4.7. For further details, please check the performance analysis image here: performance analysis image.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
Problem: The client finds the media translation settings in WPML confusing and wants to use the same images across different translations without duplicating them. Solution: If you're experiencing confusion with WPML's media translation settings and wish to use the same images across various translations, we recommend keeping the current settings unchanged. When you translate your pages or posts, the media will not be physically duplicated on your server. Instead, an additional database entry will be created, linking the translation to the same image as the original. We suggest testing this setup on a few pages with images to see how it functions.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking for related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client wants to know if their server can handle adding two more languages to their current setup of two languages. Solution: We recommend performing a full website backup before making any changes. Based on the debug information provided, we believe that the server should be able to handle two additional languages without any issues. However, we advise the client to check the WPML minimum requirements to ensure their server meets the necessary specifications.
If this solution does not apply to your situation because it might be outdated or not relevant to your case, we suggest opening a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
Problem: The client was experiencing an issue where the variable product settings were changing for different languages, with English as the default language. Solution: We recommended the following steps: 1. Navigate to WooCommerce > WooCommerce Multilingual & Multicurrency > Settings > Troubleshooting. 2. Select the option to Sync products variations. 3. Click on start to begin the synchronization process. After completing these steps, we asked the client to test the product settings again to ensure that the issue was resolved.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the problem persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
