[Resolved] I have a line of HTML code i dont know where it is from

Hi there, Florin.

I tried to look for this URL inside another WordPress test website where we have WPML installed and I was not able to find it on the front-end, in the code of the page.

1. Can you please let me know if this is visible on all of the pages or only on a specific page? If it's on a specific page, please let me know which one is that?

2. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

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The private box looks like this: hidden link

I will be waiting for your response.

Kind regards,
Mihai Apetrei

Hi there.

I checked the code on the homepage and I am not able to find anything that contains "googletagmanager". Can you please take a look? From what I can see, WPML is also enabled.

If I right-click on the page and select "View Source", there's nothing that contains that URL.

Maybe this issue has been resolved on its own and it was cache-related and the cache was somehow cleared now?

Please let me know if you can find it.

Mihai

Hi Florin.

I am sharing a screenshot with you with exactly what I see, in the same area that you showed me via your screenshot.

As you can see, that part of the code doesn't show up for me at all.

Maybe you have a browser extension that adds that code for you? Maybe try with a different browser?

Please check.

Mihai

Hi there, Florin.

I tested both languages.

No keyword is found in the code of the page when I'm searching for "googletag".

I'm using Google Chrome (Version 101.0.4951.54) as my browser.

And yes, I accepted the cookies already.

You can see a screen recording I created here:
hidden link

Mihai

Hi Florin.

I was indeed able to find it in the "Inspect element" area but it is weird that it doesn't show up in the code, too.

I got in touch with some of my colleagues, too.

We don't have this as part of our code.

We believe that this might be a configurated language event defined in Google Tag Manager for a specific language/s or property.

So you would have to take a look and see if that's the case, as we are not the ones who are adding the script.

Please let me know how that goes.

PS: And the fact that this is happening only after the cookies are accepted, is totally expected as the cookie consent tool is blocking all requests from 3rd party services.

Kind regards,
Mihai

Hi Florin and welcome back.

I was able to understand from the very beginning that the issue is happening only when WPML is enabled because I remember that you mentioned that. I even mentioned this to our developers when I got in touch with them on this matter.

That is why I mentioned this: "We believe that this might be a configurated language event defined in Google Tag Manager for a specific language/s or property."

That is probably why it's showing on the languages (when WPML is active), but that's not something that we deliver through our plugin's code. If it was coming from us, I would have gladly shared with you a way to remove that from your website.

This is defined somewhere else.

I wasn't able to reproduce this behavior on a clean WordPress setup so it's coming from somewhere else 100%.

I hope that I was able to explain myself a bit better now.

Mihai