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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with the language switcher in the footer on responsive mode, where it does not allow users to change the language due to the absence of a dropdown menu. Additionally, removing either "native language name" or "language name in the current language" causes the tab below to remain oversized.
Solution:
We recommend using the "List of languages" option for the language switcher. This setting displays all available languages in a list format, which is accessible on both mobile and desktop devices. This approach avoids the need for a dropdown menu, which can be problematic on mobile devices where hovering is not possible.

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This topic contains 3 replies, has 0 voices.

Last updated by stefanoB-84 3 days, 21 hours ago.

Assisted by: Kor.

Author Posts
November 27, 2024 at 8:39 am #16447975

stefanoB-84

Hi Kor,

Thank you for your assistance, It is clear now. I’ve encountered another issue:

- The language switcher in the footer on responsive mode does not allow users to change the language, as there is no dropdown menu.

- Additionally, if either "native language name" or "language name in the current language" is removed, the tab below remains oversized, as shown in the attached screenshot.

Could you please look into this and let me know how it can be resolved?

Thank you for your support!

Best regards,
Stefano

November 27, 2024 at 1:56 pm #16450213

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

You can only switch languages if the page is fully translated. For example, hidden link the homepage. But if you check this page hidden link , the language switcher will not work because the page is not translated hidden link as shown in the attached screenshot.

Screenshot_3.jpg
November 27, 2024 at 2:04 pm #16450327

stefanoB-84

Please try to go to the homepage with your mobile phone, it is not possible to change language even if there is a Spanish version for it. There is not a cascade menu.

November 27, 2024 at 2:14 pm #16450410

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

As you know, you can't hover on mobile devices. So, you'll have to use this "List of languages" as shown in the attached screenshot. It will display both languages for you to select on mobile and desktop. Could you try?

Screenshot_4.jpg
November 27, 2024 at 2:18 pm #16450432

stefanoB-84

Ok, thank you!