This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with translating their website, specifically the shop and product pages using WPML. Despite increasing the WP memory limit, the pages remain untranslated.
Solution:
1. We recommend describing step-by-step how the shop page and other untranslated pages were attempted to be translated. Also, ensure the WP memory limit is increased to at least 128MB by adding the following code to the wp-config.php file:
/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '128M');This code should be placed above the line /* That's all, stop editing! Happy blogging. */.
2. Verify the WordPress memory limit in WPML -> Support.
3. Apply the workaround described on the errata page regarding MO files not loading.
4. Follow the steps in the WooCommerce Multilingual guide to ensure all products, product categories, and filters are translated.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 3 months ago.
Assisted by: Carlos Rojas.
