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This topic contains 8 replies, has 2 voices.

Last updated by petrav-6 1 year, 10 months ago.

Assisted by: Dražen Duvnjak.

Author Posts
May 12, 2022 at 11:14 am #11207485

petrav-6

Hi Drazen,

I think I solved the problem with the pictures bur now I have another problem which maybe you can solve. I hope!

I have a problem on different pages but I think has the same cause
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Here you see Ausstattung and then you see Bakker
That is wrong, Bakker is Dutch, in German it is Bäckerei
Here it shows the Gutch translation instead of the German one

Same below bei Ünterkunfte, at Hotel Rauchfang, you see begane grond
Same story, the Dutsch translation is shown instead of the German one

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Exact same story.
By “Ausstattung” all the text is in Dutch and not in German

It was all okay, the translation is there but does not seem to work

Can you help me with this?
Do I need to open another ticket?

May 12, 2022 at 11:15 am #11207557

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

In order to investigate this issue and to understand it better, I would need to access your website.

Please make a full backup of your site (files and database) and confirm it in your next reply. I might need to enable/disable plugins, switch themes and access your website database.

I would need to access both your site's wp-admin and FTP account. Be sure to provide both.

I have enabled the private username and password fields in your next reply.

You can safely add your information into these fields.

Thanks,
Drazen

May 12, 2022 at 11:56 am #11207961

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks.

I have just logged in to check, but keep getting 504 Gateway Time-out when trying to visit any page, image attached.

Please check and make sure the website is working.

Let me know when it is okay to continue.

Kind regards,
Drazen

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May 12, 2022 at 12:02 pm #11208217

petrav-6

Can you send me your IP-address then I can send it to my host and he will put you in the white list. Hopefully this solves the problem

May 12, 2022 at 12:10 pm #11208279

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

my IP is 95.168.116.2, but it changes dynamically, not sure if it helps.

I am located in Croatia, if you can whitelist it for a moment while I check, that would probably work.

Let me know, thanks.
Drazen

May 12, 2022 at 12:20 pm #11208415

petrav-6

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Can you try again. There was no 504-error shown at the server

May 12, 2022 at 1:15 pm #11209137

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks for getting back, I can log in and check.

I have checked and I can see the problem, you are not using ACFML, which is needed for ACF to work correctly with WPML.

I have enabled it, and now the labels show fine, image is attached.

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Kind regards,
Drazen

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May 12, 2022 at 1:21 pm #11209229

petrav-6

Thanks, thanks, thanks, thanks

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.