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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where categories, products, and menus are not correctly directing to the Danish translations after setting everything up in WPML, even though they work fine in the main language (English), we can help you address this.
Solution:
First, check your taxonomy translation settings. Navigate to WPML → Settings, scroll to the Taxonomies Translation section, and ensure your product categories or other relevant taxonomies are set to

Translatable – use translation if available or fallback to default language

or

Translatable – only show translated items

. If there's a lock icon, click it to unlock the options, then click Save.
If the issue persists, it might be due to outdated cache memory or a minor database issue. Try re-saving the category in Danish and check if the problem is resolved.

This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 8 replies, has 1 voice.

Last updated by Carlos Rojas 1 week, 6 days ago.

Assisted by: Carlos Rojas.

Author Posts
April 7, 2026 at 3:45 pm #17954835

corneliusG-2

Hi after translating everything the categories, products and menues are not directing to the corect danish translation. everything works in the main language english but not the translated language danish

April 8, 2026 at 7:18 am #17955686

corneliusG-2

Hi when can i expect help? 😀

April 8, 2026 at 10:32 am #17956438

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
My name is Carlos, and I will continue working on this ticket

1.- Please describe step-by-step how to reproduce the issue and share a URL we can use as a reference.

2.- Share the access credentials to the site in your next message, which I have set private. This will allow me to reproduce the issue following the steps described in the previous point and double-check the WPML configuration.

Confirm you have created a full site backup that you can restore if necessary.

Looking forward to your message.
Regards,
Carlos

April 8, 2026 at 12:18 pm #17956831

corneliusG-2

If you navigate to the the menu with each category on the english then everything works but if you change language to danish when you are on a category fx hidden link it goes to a product.

If you sue the menu in danish for each category then it jumps to products and not categories

April 8, 2026 at 12:47 pm #17956941

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Thank you for sharing the information requested.

I ran some troubleshooting steps, and now the issue with the hidden link category is solved. I also re-saved the category in Danish.

Please check if the issue persists in any other Danish category after re-saving.

April 8, 2026 at 1:09 pm #17956981

corneliusG-2

It looks like it worked, what was the issue? 😀

April 8, 2026 at 1:11 pm #17956985

corneliusG-2

it does look like the hidden link and checkout flow in danish does not work either

April 9, 2026 at 7:12 am #17958171

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,
I'm glad to hear that the original issue is solved.

The cause of the original issues seems to be an outdated cache memory being served or some kind of tiny issue in the database, because after re-saving the category, the issue disappeared.

Regarding the cart pages in Danish, it is working correctly on my side.

April 9, 2026 at 5:19 pm #17960327

corneliusG-2

thanks i just had to copy the site from english to danish for the checkout flow to work

April 9, 2026 at 7:22 pm #17960512

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Please don't hesitate to contact us if you need our assistance in the future with WPML. We are here to help 🙂

Have an excellent day!