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This topic contains 3 replies, has 3 voices.

Last updated by randallP-3 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
May 25, 2022 at 5:04 pm #11308535

viliamM

I have added meta descriptions to my page via rank math and now I wanted to translate them from by default language to the other language.

Anytime I try to open the page I receive the following errors:

WPML didn't manage to translate this page.
WPML tried to translate this page three times and failed. To get it fixed, contact WPML support

I looked into the Advanced Translation Editor Log and can see many entries there from today. It seems that the connection is forbidden somehow.

WPML Advanced Editor Log.jpg
May 25, 2022 at 5:13 pm #11308623

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

This issue might be happening due to a recent update. Sorry for that.

Can you please let me know if you had the chance to try the steps mentioned at the URL below?

- https://wpml.org/faq/translation-status-stuck-or-displaying-the-error-wpml-didnt-manage-to-translate-this-page/

If that doesn't work, please also try this:
https://wpml.org/forums/topic/ate-server-communication-forbidden-5/#post-11295981

or this:
https://wpml.org/errata/wpml-triggers-a-migration-notification-banner-even-when-the-site-hasnt-been-migrated/

If none of those will work, we have another thing that you can try.

One user reported that they fixed the issue with the following steps:

- Go to WPML > Translation Management
- Click on "Translators"
- Check if your user is defined as a translator. If not, please configure it again.

Please let me know how that goes and if you are now able to translate pages.

Kind regards,
Mihai Apetrei

May 25, 2022 at 5:23 pm #11308763

viliamM

In the meanwhile, I found the page: https://wpml.org/faq/translation-status-stuck-or-displaying-the-error-wpml-didnt-manage-to-translate-this-page/. I have deleted one job for the page - and later it started to work. Hopefully, it will continue working without issues now :). My issue is resolved now. Thank you!

May 26, 2022 at 12:59 am #11310311

randallP-3

Hi All - I found that by removing myself and other developer as Translators and then adding us both back in that fixed the issue.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.