Problem: You might be experiencing an issue where translations disappear after migrating from Divi 4 to Divi 5. This problem results in empty content in the original language and missing pages in other languages. Solution: We recommend the following steps to resolve this issue: 1. Revert your site to the state it was in before the migration. 2. Update all WPML plugins. Alternatively, you can use the workaround provided in our errata here: https://wpml.org/errata/divi-5-migrating-from-divi-4-can-result-in-empty-content-in-the-original-language/ 3. Run the migration again.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: You are experiencing an issue where WPML under Divi 5 only shows parts of your web pages for translation. For example, the home page only displays "Home" instead of the full content, and previously translated pages are missing. New translations cannot be created as only small sections of the pages are available. Solution: We recommend checking the configuration settings in WPML and Divi to ensure they are set up correctly to display and translate full content. It's also important to verify that you have the latest versions of WPML and Divi installed, as updates often resolve such issues. If the problem persists, please visit our support forum and open a new ticket for further assistance. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If this solution does not resolve your issue or seems irrelevant, please do not hesitate to contact us for further assistance by opening a new support ticket at https://wpml.org/forums/.
