Problem: The client published a new page on the English version of their site, but it did not translate to the German version. The error log indicated 'No site key found for this website', preventing the translation process. Solution: We recommended re-registering the website with WPML to resolve the issue. Here are the steps we suggested: 1. Visit https://wpml.org/account/sites and remove the website from the list. 2. Add the website again and copy the newly generated key. 3. In the website's admin panel, navigate to Plugins > Add New > Commercial Tab and click on "Unregister WPML from this site". 4. Register the website again using the newly copied key. 5. Make a minor edit to the original page (like adding a blank space) and save. 6. Go to WPML > Translation Management and resend the page for automatic translation.
If these steps do not resolve the issue, we advised the client to update us for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
