Problem: The client was experiencing incorrect currency conversion rates when auto-translating product variations from English to Slovak. The system was incorrectly using the default language EUR price for conversions instead of the Dirham price. Solution: We updated the translation of the affected product to correct the currency conversion issue. We recommend the client to verify if the issue is resolved by checking the product variations on their site. If the problem persists or if this solution becomes outdated, we advise checking for related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are trying to translate all strings of a form using Gravity Forms Multilingual, but some entries from a checklist are not showing translations on the frontend. Additionally, an HTML box doesn't translate well; it reverts to the default language when using the translation editor, despite being fully translated. Solution: 1. Edit the "Rezervační formulář - Aktivity" form. 2. Edit the problematic HTML field. 3. Copy the
<style>
tag content. 4. Delete the tag content and update the form. 5. Go to Appearance -> Customize -> Additional CSS. 6. Add the
<style>
tag content. 7. Go to WPML -> Translation Management. 8. Send the "Rezervační formulář - Aktivity" form to translation. 9. Update the form's translation. 10. Check the translated form on the front end.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: You are trying to delete translations for languages that have been removed in WPML's language settings, but the system hangs with a rotating circle and the translations remain undeleted after refreshing the page. Solution: We recommend deleting all taxonomies and translated menus first, and then running the cleanup through WPML -> Languages. If this does not resolve the issue, you could use WP-CLI to delete the terms manually. Here is a script that might help:
#!/bin/bash<br /><br /># Function to get term IDs by taxonomy and language<br />get_term_ids_by_language() {<br />local taxonomy=$1<br />local language_code=$2<br />wp db query "<br />SELECT t.term_id<br />FROM $(wp db prefix)terms AS t<br />JOIN $(wp db prefix)term_taxonomy AS tt ON t.term_id = tt.term_id<br />JOIN $(wp db prefix)icl_translations AS icl ON tt.term_taxonomy_id = icl.element_id<br />WHERE tt.taxonomy = '${taxonomy}' AND icl.language_code = '${language_code}'<br />" --skip-column-names<br />}<br /><br /># Define the languages and taxonomies you want to delete<br />languages=("en" "fr" "es") # Replace with your language codes<br />taxonomies=("product_cat" "product_tag" "category" "post_tag" "nav_menu" "tax_translation_priority")<br /><br /># Loop through each language and taxonomy to delete terms<br />for lang in "${languages[@]}"; do<br />for tax in "${taxonomies[@]}"; do<br />term_ids=$(get_term_ids_by_language "$tax" "$lang")<br />if [ -n "$term_ids" ]; then<br />wp term delete "$tax" $term_ids<br />fi<br />done<br />done
If this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If you still need assistance, we highly recommend opening a new support ticket at WPML support forum.
Problem: The client was trying to redirect a Kadence form submission to a translated 'Thank you' page, but it was redirecting to the original language URL despite the URL being translated. Solution: We reviewed the Form block and confirmed that the Translation support for the Redirect field was correctly implemented. To fix the issue, we modified the link in the Redirect field on the Czech page to a relative format. After saving the changes and updating the English translation, the redirect started to work properly on the English version of the page. If you're experiencing a similar issue, we recommend you try updating the redirect link to a relative format and then updating your translations. Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
