Problem: The client is experiencing an issue where the Complianz cookie banner displays only Slovak text across all language domains despite having translations available in WPML String Translation. This issue persists even after multiple troubleshooting steps, including rescanning plugin strings, purging caches, and testing in different configurations.
Solution: We recommend checking the compatibility of Complianz with the WPML 'different domain per language' setup. It's important to ensure that all strings are correctly translated and rescanned in WPML. If the problem continues, try the following steps: 1. Change the URL format to 'Different languages in directories' temporarily to check if the issue is related to domain configuration. 2. If the issue persists, it might be a deeper compatibility issue or a problem with how Complianz handles default language content. In this case, further investigation into the plugin's interaction with WPML is necessary. 3. Consider testing on a minimal setup or a clean installation to isolate the issue. 4. Review the related known issues on WPML Errata and follow any relevant solutions.
If these steps do not resolve the issue, or if the solution provided here becomes outdated, we highly recommend opening a new support ticket. Also, check the related known issues on WPML Known Issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please contact our support team at WPML Support Forum.
Problem: The client is running a WooCommerce store with WPML in Slovak and Czech languages. The base currency is EUR, and CZK is enabled through WooCommerce Multilingual → Multi-currency. On the Slovak site (EUR), discounts and 'Sale' percentages are correct. However, on the Czech site (CZK), the same products show different prices and incorrect discount percentages.
Solution: 1. Go to WPML -> Languages -> Make themes work multilingual, select the option 'Adjust IDs for multilingual functionality' and click the Save button. 2. Make a small change to a product with this problem and click the Update button. 3. This will also cause a change for the translated product. (You should see the circled arrow icon.) 4. Update the translation of the product. 5. Also, update the translation of the page with the product loop. Check if this fixed the problem.
If the solution provided here does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
