Problem: The client is using the 'Content Control' plugin by 'Code Atlantic' for WordPress, which allows setting a 'Custom Redirect URL' under 'Protection' in the 'Restriction' settings. However, the plugin does not support language-specific options for the 'Custom Redirect URL'. Solution: We recommend creating separate restrictions for each language. For instance, set up one restriction with a custom redirect URL for English pages and another for German pages. This approach allows the 'Custom Redirect URL' to adapt based on the current WPML language.
If this solution does not resolve your issue or seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum for further assistance.
Problem: The client was experiencing issues with the 'Widget language switcher' not being visible when accessing WPML – Languages again. Additionally, there were concerns about the widget area being too wide and how to display the flag for the selected language in a narrow header view on tablet/mobile.
Solution: 1. To ensure the 'Widget language switcher' remains visible, we recommended deactivating and then reactivating WPML, which resolved the visibility issue.
2. To address potential issues with settings not being saved, we suggested increasing the PHP memory limit to at least 512M. This can be done by adding the following code to the 'wp-config.php' file:
3. We also advised checking for Object Cache conflicts by temporarily deactivating and purging the cache.
4. For diagnosing theme or plugin conflicts: - Create a backup of the website. - Use a default theme like 'TwentyTwenty' and deactivate all plugins except WPML-related ones. - Reactivate plugins one by one to identify any conflicts.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
