Complianz Premium – Missing string translations for Retention period and Site Information for Privacy and Cookie Policy

Overview of the issue

When using Complianz Premium with WPML, you might notice that certain dynamic content in the Privacy and Cookie Policy pages—such as retention periods and contact information—does not appear in the WPML String Translation interface. As a result, these values remain untranslated on the frontend.

Workaround

Please make sure you have a full backup of your site before proceeding.

• In WPML → Settings → Custom XML Configuration, add the following configuration:

<wpml-config>
  <admin-texts>
    <key name="cmplz_options">
      <key name="organisation_name" />
      <key name="address_company" />
      <key name="country_company" />
      <key name="email_company" />
      <key name="telephone_company" />
      <key name="ca_name_accountable_person" />
      <key name="ca_address_accountable_person" />
      <key name="contact_retain_wmy" />
      <key name="statistics_retain_wmy" />
    </key>
  </admin-texts>
</wpml-config>

        

• Go to WPML → String Translation and select the domain admin_texts_cmplz_options.
• Translate the listed strings.
• Check the frontend Privacy and Cookie Policy pages to confirm translations are displayed correctly.