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หน้าแรก » FAQs » How Can I Get WPML Debug Logs?

How Can I Get WPML Debug Logs?

You can get WPML debug logs by first enabling the feature in WPML Support. Once active, repeat the steps causing the issue to create a debug log.

What are Debug Logs?

Debug logs record the actions you take in WPML, and can help supporters resolve issues on your website by having more technical details and context. At the moment, you can only record debug logs in WPML’s Translation Dashboard and Advanced Translation Editor.

How Can I Share Debug Logs with Supporters?

To share debug logs with supporters, you first need to enable the logging feature and retry the action causing the issue in WPML. As you repeat the process, WPML will record the errors in a debug log, which you can later share with supporters. 

To record a debug log in WPML:

  1. Go to WPML → Support.
  2. Scroll until you see the Advanced Translation Editor and Translation Management sections.
  3. Click the Logs link under each one.
Error log links in WPML’s Support screen
Error log links in WPML’s Support screen
  1. Toggle the switch to enable debug logs.
Toggle for turning on debug logs
Toggle for turning on debug logs
  1. Next, go to the screen where you’re experiencing the issue and repeat the actions leading to it. 
  2. Finally, return to the debug logs screen and click the Download last ‘Translate Content’ action log button. This will download a file with the debug logs.
Button to download debug logs after last translation
Button to download debug logs after last translation

You can now share this debug log file with supporters.