Automatic translation credits locked – jobs stuck, cannot continue

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协助者：： Maiya AI Support.

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2026 年 1 月 15 日于下午 4:44 #17734872
nidaiK	Hi, My site 隐藏链接 has 90,000 automatic translation credits already assigned. However, WPML says that more credits are required, even though the remaining content requires only ~63,000 credits. In WPML → Automatic Translation → Sites, it shows: “This site has 90,000 credits. You have 0 credits available on your account.” So the credits are assigned, but WPML does not allow using them. I believe the credits are locked by failed or stuck automatic translation jobs. Please: - Cancel all automatic translation jobs - Unlock the credits - Reset the automatic translation queue for my site So I can use the already assigned 90,000 credits. Thank you.

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2026 年 1 月 15 日于下午 4:44 #17734872

nidaiK

Hi,

My site 隐藏链接 has 90,000 automatic translation credits already assigned.

However, WPML says that more credits are required, even though the remaining content requires only ~63,000 credits.

In WPML → Automatic Translation → Sites, it shows:
“This site has 90,000 credits. You have 0 credits available on your account.”

So the credits are assigned, but WPML does not allow using them.

I believe the credits are locked by failed or stuck automatic translation jobs.

Please:
- Cancel all automatic translation jobs
- Unlock the credits
- Reset the automatic translation queue for my site

So I can use the already assigned 90,000 credits.

Thank you.

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