stephenS-28
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Background of the issue:
I am trying to continue a support thread conversation. The issue can be seen at the following link: https://wpml.org/forums/topic/using-prepaid-credits-site-showing-inactive-even-though-plugin-appears-activated-in-wp/?ref=wd
Symptoms:
The support thread was closed before the issue was resolved. I expected to see an open support thread but instead got a closed one.
Questions:
Why was the support thread closed before resolution?
How can I reopen the support thread?
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