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[مغلق] Issue with WPML Site Registration: “Site key not matching”

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المنطقة الزمنية للداعم: Europe/Zagreb (GMT+01:00)

يحتوي هذا الموضوع 0 ردود ، لديه 1 voices.

آخر تحديث بواسطة artakG قبل 6 أشهر، أسبوعين.

يساعده: Dražen.

الكاتب المشاركات
19 أغسطس، 2025 في 10:24 ص #17330785

artakG

Background of the issue:
Our website’s WPML account was transferred to a user who no longer remembers the login credentials. I generated a new account key and unregistered the old registration key from the site.

Symptoms:
The new key is not being accepted and I receive the error: 'Unable to register: Site key not matching.' The 'Get a key for this site' link still shows the old key, which cannot be paid for. I’m unable to remove the old, transferred site from my WPML account page.

Questions:
Could you please help me resolve the issue with the site key not matching?
How can I remove the old, transferred site from my WPML account page?

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