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[تم الحل] Prepaid credits not showing up in website

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آخر تحديث بواسطة cesarZ-3 قبل 5 أشهر، 3 أسابيع.

يساعده: Maiya AI Support.

الكاتب المشاركات
22 أكتوبر، 2025 في 1:06 م #17508119

cesarZ-3

Background of the issue:
I've just bought 400k prepaid credits and assigned them to my website الرابط المخفي. I want to use these credits to translate the client's pages and products using WPML.

Symptoms:
The prepaid credits are not showing up in the WordPress WPML dashboard, and the dashboard incorrectly states that the installation is inactive.

Questions:
Why are the prepaid credits not showing up in the WPML dashboard?
Why does the WPML dashboard say the installation is inactive?