Trouble with accessing Translation Tool / transferring credits

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المنطقة الزمنية للداعم: Asia/Karachi (GMT+05:00)

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آخر تحديث بواسطة melissaB-19 قبل 11 شهر، 1 أسبوع.

يساعده: Waqas Bin Hasan.

الكاتب	المشاركات
22 مايو، 2025 في 11:00 ص #17061050
melissaB-19	Background of the issue: I recently purchased the WPML translation plugin and started using it on my company website, الرابط المخفي. I had to roll back some changes made with the plugin and created a staging site to continue working on the website. I wanted to transfer the credits I purchased to the staging site. Symptoms: I'm having trouble accessing the translation manager tool. When I try to manage credits, I get a message saying I'm not allowed access to this tool. Questions: How can I access the translation manager tool? How do I transfer credits to a staging site?

الكاتب

المشاركات

22 مايو، 2025 في 11:00 ص #17061050

melissaB-19

Background of the issue:
I recently purchased the WPML translation plugin and started using it on my company website, الرابط المخفي. I had to roll back some changes made with the plugin and created a staging site to continue working on the website. I wanted to transfer the credits I purchased to the staging site.

Symptoms:
I'm having trouble accessing the translation manager tool. When I try to manage credits, I get a message saying I'm not allowed access to this tool.

Questions:
How can I access the translation manager tool?
How do I transfer credits to a staging site?

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