WCML

Problem:
You are experiencing an issue where products disappear when added to an order in the admin panel of your WooCommerce site while using the WPML plugin, specifically when the Multicurrency mode is enabled.
Solution:
First, ensure that the issue is related to WPML by checking if the problem persists in different languages or when translations are applied. If the issue is confirmed to be related to WPML, please provide us with access to your site. We have set your next message to private for you to safely share your credentials. Before proceeding, make sure to create a full site backup that you can restore if necessary. If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Additionally, it's advisable to check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.

Problem:
The client was unable to see multiple choices of size for a product on their multilingual website. The product variations were not displaying and weren't linked to any attributes.
Solution:
First, we addressed a redirection issue by changing the "Language URL format" in WPML > Languages > Language URL format.
For the issue of missing attributes on the translated product page, we recommended running the WCML Troubleshooting options available at WCML > Status > Troubleshooting. This action resolved the problem with product variations not displaying correctly.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

Problem:
You have a WooCommerce website with English as the main language and Finnish as the secondary language. You expect WooCommerce strings to be in Finnish when viewing the site in Finnish, but they are displayed in English on both the English and Finnish pages.
Solution:
If you're experiencing this issue, we recommend rolling back to a previous version of WooCommerce that supported Finnish translations, and then updating back to the latest version. This process can help restore the automatic Finnish translations for WooCommerce strings. Additionally, some strings might require manual sending for translation. For guidance on translating strings using WPML, please visit Translating Strings Using WPML.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

Problem:
Se stai riscontrando un errore che dice "WPML ha provato a tradurre questa pagina tre volte e non ci è riuscito" mentre tenti di tradurre la pagina Shop su WooCommerce, potrebbe essere dovuto a un elemento corrotto nella pagina originale o a impostazioni di traduzione non corrette.
Solution:
1. Duplica la pagina del negozio e prova a tradurla nuovamente. Questo può risolvere il problema se la pagina originale è corrotta.
2. Assicurati che i marchi o altri elementi siano impostati come "traducibili" in WPML se desideri che appaiano nelle traduzioni.
3. Attiva l'opzione "Traduzione degli slug" da WPML → Impostazioni per garantire che gli slug vengano tradotti correttamente.

Se la soluzione proposta non risolve il tuo problema o sembra non essere più attuale, ti consigliamo di verificare i problemi noti, controllare la versione della correzione permanente e assicurarti di avere installato le ultime versioni dei temi e dei plugin. Se il problema persiste, ti invitiamo a aprire un nuovo ticket di supporto.