Background of the issue:
I own a multilingual website with a WPML plugin for translating into language mutations for the needs of clients. Clients purchase recurring subscriptions to the website and have access to its content. The website is originally in Slovak. Woocommerce memberships work flawlessly here for purchases and payments. However, we currently have it running in Czech under the .eu/cs domain thanks to WPML. If a client purchases a membership under this domain, the payment and order will go through fine, but the purchased membership will not be activated for the client. We have to manage it manually. Woocommerce referred us to WPML support since it is a multilingual website supported by WPML. Can you advise me, or maybe look into it for me, so that the ordered membership program will be activated for clients after their purchase? Link to a page where the issue can be seen: скрытая ссылка
Symptoms:
The purchased membership will not be activated for the client when purchased under the .eu/cs domain. The problem is in the communication of .eu/cs with the original .eu website to assign the membership program to the client.
Questions:
Can you advise me on how to ensure the ordered membership program is activated for clients after their purchase?
Can you look into the issue of membership activation under the .eu/cs domain?
Тема '[Закрытые] Problem with activating the membership program on the multilingual version of the website under wpml' закрыта для новых ответов.