I keep loosing already translated content

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支持人员时区： Europe/Madrid (GMT+02:00)

標籤： Exception, WCML

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最后由 tecnoservice-d.-wegleiter-h.-c 10 months, 3 weeks前更新。

协助者：： Carlos Rojas.

作者	帖子
31 7 月, 2024 于 12:37 下午 #16025102
tecnoservice-d.-wegleiter-h.-c	Background of the issue: When I translate the products on my site everything seems to work as intended at first, but after a while (unclear what causes it and how long it takes) parts of the translations just disappear. What's strange is that it only "forgets" pieces of a translated product page. There might be a pattern of it being text with line breaks or specifc symbols like colons. But there's no way for me to test this as I don't know what causes it to happen again. I tried to resolve this issue before and the support suggested to increase the storage limit for the extension, which I did. It seemed to have fixed it for a while, but the problem reappeared. On the support page of the plugin it says I'm using 24.39mb with a max limit of 500mb. So I assume storage is not the issue. This really is a big problem as adding back hundreds of translations is a very time extensive task and really frustrating. I hope you can help me solve this problem once and for all. Symptoms: Pieces of product translations get lost after some time. Questions:

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31 7 月, 2024 于 12:37 下午 #16025102

tecnoservice-d.-wegleiter-h.-c

Background of the issue:
When I translate the products on my site everything seems to work as intended at first, but after a while (unclear what causes it and how long it takes) parts of the translations just disappear. What's strange is that it only "forgets" pieces of a translated product page. There might be a pattern of it being text with line breaks or specifc symbols like colons. But there's no way for me to test this as I don't know what causes it to happen again.

I tried to resolve this issue before and the support suggested to increase the storage limit for the extension, which I did. It seemed to have fixed it for a while, but the problem reappeared. On the support page of the plugin it says I'm using 24.39mb with a max limit of 500mb. So I assume storage is not the issue.

This really is a big problem as adding back hundreds of translations is a very time extensive task and really frustrating.

I hope you can help me solve this problem once and for all.

Symptoms:
Pieces of product translations get lost after some time.

Questions:

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