impossible to activate otgs and update wpml despite domain didn't change and key inserted in wp-con...

標籤： Documentation request

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最后由 alexandreM-13 3 months, 2 weeks前更新。

协助者：： Bruno Kos.

作者	帖子
22 7 月, 2025 于 7:57 上午
alexandreM-13	Background of the issue: I'm trying to update WPML but I'm getting an error. I deactivated the cache plugin and ensured no cache object is activated on cPanel. I tried different browsers, cleared cache, and followed recommendations in the documentation and forum. I also tried removing the constant in wp-config.php, but nothing solved the issue. The version installed is 4.6.7. Symptoms: I'm getting an error 'impossible to connect to wpml.org'. Questions: Why am I unable to connect to wpml.org despite following all troubleshooting steps? The key inserted in wp-config.php match the key in wpml dashboard. OTGS is installed but impossible to get it activated. om","logo_url":"隐藏链接;,"logo_preview_url":"隐藏链接;,"project_details_url":"隐藏链接{project_id}/documents","add_language_pair_url":"","custom_text_url":"","select_translator_iframe_url":"","translator_contact_iframe_url":"","quote_iframe_url":"","has_translator_selection":false,"project_name_length":128,"suid":"ffad5fa853bba0b6c9eda94b382b0201","doc_url":"https://wpml.org/translation-service/lilt/","notification":false,"tms":true,"has_language_pairs":false,"deadline":true,"oauth":false,"oauth_url":"","popup_message":"","how_to_get_credentials_desc":"","how_to_get_credentials_url":"","client_create_account_page_url":"","partner":false,"review_url":"","uses_ate":false,"self_registered":false,"custom_fields":[{"label":"API Key","name":"api_key","type":"text"}],"default_service":0,"translation_feedback":false,"feedback_forward_method":"manual","rankings":{"quality":0,"quality_ranking":0.0,"speed":0,"speed_ranking":0.0,"popularity":0,"popularity_ranking":0.0,"primary":0.0,"primary_ranking":0.0},"ratings":{"wpml_average_user_rating":0.0},"specializations":[],"countries":[],"certifications":[],"redirect_to_ts?":true},{"id":117,"name":"Smartcat","description":"Smartcat is an all-in-one platform connecting businesses and translators into a continuous translation delivery loop by combining a collaborative workflow solution, a marketplace, and a network of translation professionals.rn","url":"https://wpml.org/go/smartcat/","logo_url":"隐藏链接;,"logo_preview_url":"隐藏链接;,"project_details_url":"%{server_url}/projects/%{project_id}","add_language_pair_url":"","custom_text_url":"","select_translator_iframe_url":"","translator_contact_iframe_url":"","quote_iframe_url":"","has_translator_selection":false,"project_name_length":128,"suid":"d1c696251639dde597dd81b6fec113a9","doc_url":"https://wpml.org/translation-service/smartcat/","notification":false,"tms":true,"has_language_pairs":false,"deadline":true,"oauth":false,"oauth_url":"","popup_message":"","how_to_get_credentials_desc":"","how_to_get_credentials_url":"","client_create_account_page_url":"","partner":false,"review_url":"","uses_ate":false,"self_registered":false,"custom_fields":[{"label":"Server URL","name":"server_url","type":"text"},{"label":"API key","name":"api_key","type":"text"},{"label":"Account ID","name":"account_id","type":"text"}],"default_service":0,"translation_feedback":false,"feedback_forward_method":"api","rankings":{"quality":0,"quality_ranking":0.0,"speed":0,"speed_ranking":0.0,"popularity":0,"popularity_ranking":0.0,"primary":0.0,"primary_ranking":0.0},"ratings":{"wpml_average_user_rating":0.0},"specializations":[],"countries":[],"certifications":[],"redirect_to_ts?":true},{"id":121,"name":"Smartling","description":"Smartling is a translation management platform and language services provider to localize content across devices and platforms. 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作者

帖子

22 7 月, 2025 于 7:57 上午

alexandreM-13

Background of the issue:
I'm trying to update WPML but I'm getting an error. I deactivated the cache plugin and ensured no cache object is activated on cPanel. I tried different browsers, cleared cache, and followed recommendations in the documentation and forum. I also tried removing the constant in wp-config.php, but nothing solved the issue. The version installed is 4.6.7.

Symptoms:
I'm getting an error 'impossible to connect to wpml.org'.

Questions:
Why am I unable to connect to wpml.org despite following all troubleshooting steps?
The key inserted in wp-config.php match the key in wpml dashboard.
OTGS is installed but impossible to get it activated.

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}