Trouble with accessing Translation Tool / transferring credits

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支持人员时区： Asia/Karachi (GMT+05:00)

本主题包含 0 則回覆，有 1 声音。

最后由 melissaB-19 11 months前更新。

协助者：： Waqas Bin Hasan.

作者	帖子
2025 年 5 月 22 日于上午 11:00 #17061050
melissaB-19	Background of the issue: I recently purchased the WPML translation plugin and started using it on my company website, 隐藏链接. I had to roll back some changes made with the plugin and created a staging site to continue working on the website. I wanted to transfer the credits I purchased to the staging site. Symptoms: I'm having trouble accessing the translation manager tool. When I try to manage credits, I get a message saying I'm not allowed access to this tool. Questions: How can I access the translation manager tool? How do I transfer credits to a staging site?

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2025 年 5 月 22 日于上午 11:00 #17061050

melissaB-19

Background of the issue:
I recently purchased the WPML translation plugin and started using it on my company website, 隐藏链接. I had to roll back some changes made with the plugin and created a staging site to continue working on the website. I wanted to transfer the credits I purchased to the staging site.

Symptoms:
I'm having trouble accessing the translation manager tool. When I try to manage credits, I get a message saying I'm not allowed access to this tool.

Questions:
How can I access the translation manager tool?
How do I transfer credits to a staging site?

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