Problem: If you're experiencing issues where text widgets do not display translated content in English and instead show 'widget body' followed by a serial number, while other languages like Spanish work fine, this might be due to a conflict with another plugin. Solution: We recommend checking if you have another multilingual plugin activated, such as TranslatePress. If so, deactivate the other multilingual plugin. In this specific case, deactivating the 'TranslatePress - Multilingual' plugin resolved the issue. It's important not to activate two multilingual plugins at the same time as they can conflict with each other.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum at WPML support forum.
Problema: El cliente ha creado varias páginas y sus traducciones en su sitio usando el módulo de banderas para Elementor. Mientras que las banderas de las traducciones aparecen cuando está logueado, algunas no se muestran cuando no lo está, a pesar de que las páginas están traducidas. Solución: Primero, verificamos que no hubiera idiomas ocultos y que el contenido traducido estuviera publicado. Luego, identificamos que algunas traducciones de la página 'En la retina' estaban en modo borrador. Publicar estas traducciones solucionó el problema de visualización de las banderas en el frontend. Además, sugerimos utilizar el shortcode del selector de idiomas de WPML para asegurar la correcta funcionalidad del módulo de banderas. Para más detalles sobre cómo agregar selectores de idiomas, visite esta documentación.
Si esta solución no resuelve su problema o si la información parece desactualizada, le recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tiene instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visite nuestro foro de soporte.
Problem: The client reported that the English version of their WooCommerce shop page was displaying fewer products compared to the Bulgarian version, despite both versions being set to automatically translate. Solution: We discovered that the issue was related to the WooCommerce Wholesale Prices Premium plugin. We recommended deactivating and then reactivating the plugin, which resolved the problem. Additionally, we advised the client to check and publish any English products that were still in draft status.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is trying to use WPML's Advanced Translation Editor and Automatic Translations for translating content from English to French, but not from English to Canadian English. They are concerned that the Advanced Translation Editor might automatically translate English (Canada), which is mapped to the default language of the site and should not be auto-translated according to WPML documentation. Solution: We advised the client to manually control the translation process to avoid automatic translation for English (Canada). This can be achieved by: 1. Activating the option in WPML -> Settings to control which content is sent for automatic translation. 2. Using the WPML -> Translation Management to filter content by the original language (English) and manually sending it for automatic translation in French. For English (Canada), since automatic translation is not supported due to its mapping to the default site language, it is not necessary to map it for automatic translation unless desired by the client.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
