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Language Insight

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Quality and security are a priority for Queen’s Award winner, Language Insight as demonstrated by their ISO 9001, 27001 and 17100 accreditations. Their specialist teams provide language services to clients worldwide, including a variety of digital services such as website translation, multilingual SEO, PPC and more.

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About Language Insight

Language Insight is an award-winning language service provider with over 10 years of experience delivering transcription, translation and interpreting services to clients in a wide variety of sectors. Language Insight is commitment to quality and proud to have three ISO accreditations for quality management (ISO 9001), security management (ISO 27001) and translation services management (ISO 17100).

Language Insight can help you break down language barriers and build international relationships so that your business can penetrate the foreign market. They don’t just stop at translation, they also work with SEO experts to optimize your website content to make sure you rank highly on search engines. Getting your website localized and optimized with Language Insight can help you communicate with a global audience and share your brand messages with consumers from around the world.

Getting started with Language Insight and WPML

To send content for translation to Language Insight, install the following plugins on your website:

  • WPML Multilingual CMS – the core plugin
  • WPML String Translation – this plugin will allow you to translate interface strings

You can download them from your account. If you do not have an account yet, you can create a new one by choosing WPML Multilingual CMS or Multilingual Agency plans.

Working with Language Insight via WPML

Here are the basic steps of working with WPML and Language Insight. For a full walkthrough, check out our page about using WPML with a translation service.

Connecting Your Website to Language Insight

First, you need to connect WPML with Language Insight. Part of this very simple process is to request your Language Insight API token.

Requesting a token is really easy and you can do it at any time. Simply visit Language Insight’s WPML page and fill out the Token form. A member of Language Insight’s team will contact you by email as soon as possible with your unique token which you can copy and paste into WPML.

Sending content for translation

Once your site is connected to Language Insight, you can start sending your content for translation.

Receive a quotation from Language Insight

Language Insight’s dedicated WPML team will look at all the pages you’ve sent, review the content and prepare your quotation.  If you have any additional information that you want to share, such as a deadline or you have sent something through by mistake, simply send them an email to and let them know.

Your quotation will be sent to you by email and will include information about Language Insight’s website translation services. Since NDAs and confidentiality agreements are often required when companies start working together, Language Insight is open and ready to sign.

If you want to go ahead, just let them know by email and they will get started. They will confirm the expected delivery date with you as soon as their project management team have assigned the respective linguists to your project.

Receiving completed translations

Translations will be returned to you securely through WPML. Once Language Insight has translated the files, your dedicated project manager will send you an email to let you know that your files are ready.

Once done, your site is ready to receive completed translations.

Canceling translation jobs

At Language Insight they know that plans can change and you might need to put your project on hold. Don’t worry if you’re not ready to work on the project yet. You only need to send an email to your dedicated project manager and let them know if you want to pause the translations or cancel completely.

Please, note that if translations have already begun, you may be invoiced for the work already completed in line with Language Insight’s terms and conditions, which will be available to you when you receive your quotation. If the work hasn’t started yet, or you’re not ready to go ahead, then there won’t be any charge.

Read more about canceling translation jobs sent to a professional service.

Translating the Rest of Your Site

Once you’re done translating the content of your page, there could be untranslated texts in menus, sidebars, and similar places. No problem, you can use Language Insight to translate the rest of your site.

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