Problème : Après avoir résolu un problème de préfixe de table, toutes les traductions sur le site se font du français vers le français, malgré la présence de 18 langues configurées. Les pages qui étaient auparavant en anglais sont maintenant en français. Solution : 1. **Vérifier l'attribution des langues pour vos pages et articles** * Accédez à l'éditeur de chaque page ou article concerné. Assurez-vous que la langue d'origine est correctement définie dans la section **Langue**. Si incorrecte, corrigez-la et enregistrez. 2. **Gérer les traductions en masse depuis le Tableau de bord des traductions** * Utilisez **WPML → Translation Dashboard** pour sélectionner et ajuster les attributions de langue des contenus. 3. **Vérifier la Traduction des chaînes (String Translation)** * Allez dans **WPML → String Translation** et assurez-vous que toutes les chaînes sont correctement traduites pour toutes vos langues. 4. **Vider les caches** * Après les modifications, videz tous les caches de votre site et de votre navigateur.
Si cette solution ne résout pas votre problème ou semble dépassée, nous vous recommandons de vérifier les problèmes connus et de vous assurer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support.
Problem: You are encountering an error message 'Table 'beda8760_wp2024.wp_icl_strings' doesn't exist' after adjusting table prefixes in your WordPress configuration, indicating a problem with some tables in the database. Solution: If you're experiencing this issue, we recommend you try the solution provided in the WPML errata page. You can find detailed steps to resolve the missing 'wp_icl_strings' table error here: Missing _icl_strings and _icl_string_translations Data Tables. Additionally, reviewing similar tickets might provide further insights:
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are trying to edit the menu on your WordPress site using WPML and expect to see different menus in different languages. However, all menus are appearing in one language only. Solution: We recommend temporarily disabling WPML for one or two minutes to test if the issue persists. This step will help determine if the problem is related to WPML or possibly another factor, such as a caching plugin. If the issue is resolved when WPML is disabled, it suggests that the problem might be related to how WPML interacts with other plugins or settings on your site.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to translate a downloadable product in WooCommerce, but the translation does not appear. Solution: We recommend deleting and then recreating the translation for the downloadable product. First, navigate to the Products list in your WooCommerce backend and switch to English using the top-bar. Send the translated product to the trash and completely remove it from the trash can. Afterward, recreate the translation, and it should work correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: You are experiencing an issue with the installation process at step 4, specifically related to AI Translation, possibly due to the performance of the OVH shared server. Solution: If you're encountering this problem, we recommend you try the following steps: 1. Deactivate all WPML plugins. 2. Delete all WPML plugin folders from
/wp-content/plugins/
. 3. Download a fresh copy of WPML from https://wpml.org/account/downloads/ (Version 4.8.5 is now available). 4. Upload the new plugin files and activate them. 5. Attempt to complete the setup wizard again. If the issue persists, we may need to request temporary access (wp-admin and FTP) to your site—preferably to a staging site where the issue can be replicated.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum.
Problème : Le client rencontre une erreur SQL dans le back-office et un problème lors du paiement d'une commande sur WooCommerce, qui a déjà été résolu. Solution : Pour l'erreur SQL, nous recommandons d'appliquer les suggestions fournies dans ce ticket : https://wpml.org/fr/forums/topic/user-database_username-has-exceeded-the-max_questions-resource-current-value-33451/ Concernant le problème de paiement, vérifiez si cela se produit dans toutes les langues et si c'est lié à WPML en désactivant temporairement WPML.
Si ces solutions ne s'appliquent pas ou semblent obsolètes, ou si le problème persiste, nous vous recommandons vivement de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version des correctifs permanents et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si nécessaire, n'hésitez pas à ouvrir un nouveau ticket de support sur le forum de support WPML.
Problem: The client is seeking a refund for WPML due to issues with translating Divi's dynamic text and buttons. Additionally, they encountered problems where the menu stops working, dynamic content doesn't translate, or the automatic date displays incorrectly. Solution: To request a refund, the client should visit https://wpml.org/purchase/refunds/ if the purchase was made within the last 30 days. For issues related to Divi's buttons not translating, the client should refer to their existing support ticket at https://wpml.org/forums/topic/divi-buttons-arent-translating/. If new problems arise or if the translated content stops displaying, it is crucial to provide detailed information about the translation method, plugins used, server and memory configurations, theme details, and any custom code to the WPML support team for further investigation.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance at WPML support forum.
