Problem: You are experiencing instability with the Yoast Redirects feature when the WPML SEO plugin is active. Errors occur when saving new redirects, and the domain of the Redirect To URL is missing when both plugins are active. Solution: We recommend disabling the WordPress guess redirects to resolve this issue. You can do this by adding the following code to your
After adding the code, go to Settings -> Permalinks in your WordPress dashboard and update the permalinks. This should help stabilize the Yoast Redirects feature.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client is experiencing an issue where adding a variable product to the cart results in infinite loading. This problem only occurs when the WPML Multilingual CMS plugin is enabled. Solution: We recommend isolating the issue by simplifying the site environment. Here are the steps we suggest: 1. Switch to a default WordPress theme, such as TwentyTwenty-Four, to check if the issue persists. 2. If the problem still occurs, deactivate all plugins except for WPML and its add-ons, and WooCommerce, without any extensions. Test again. 3. If the issue resolves, reactivate the other plugins one by one to identify which one causes the conflict. *** Important! Please make a full site backup (files and DB) before you proceed with these steps*** *** If your site is live, you might want to try these procedures in a staging environment or a snapshot of your site on your local server or another server. *** The client reported deactivating the Query Monitor plugin solved the problem.
If this solution does not apply because it might be outdated or not relevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client reported that WPML overwrites Gravity Form in the latest versions of Gravity Forms Multilingual, despite a previous workaround. They requested a new solution for this recurring issue. Solution: We revisited the previous workaround and found it still applicable. Here are the steps to implement the solution: 1. Open the file at /gravityforms-multilingual/inc/gravity-forms-multilingual.class.php. 2. On line 685, replace:
$snh = new GFML_String_Name_Helper();
with:
$snh = new GFML_String_Name_Helper();
// WPML workaround for compsupp-7768
$check = new \WPML\Utils\DebugBackTrace();
if ($check->is_class_function_in_call_stack('GFFormDisplay', 'process_form')) {
return $form;
}
3. Repeat the same replacement on line 822.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at https://wpml.org/forums/.
Problème: Le client ne parvient pas à traduire certains termes ('commande', 'date', 'livraison gratuite') dans les e-mails multilingues malgré l'activation de la localisation des plugins et la recherche dans la traduction des chaînes. Le problème persiste dans toutes les langues (EN, DE, IT, ES). Solution: Nous avons suggéré au client de vérifier si une autre instance de la chaîne existe sous un domaine différent en activant l'option 'Look for strings while pages are rendered' dans WPML > String translation, puis de visiter la page concernée. Plus d'informations sur ce problème sont disponibles ici : https://wpml.org/faq/why-arent-my-translated-strings-showing-up-on-the-front-end-of-my-site/ Nous avons également identifié un problème potentiel de compatibilité avec le shortcode [yaymail_order_date] qui ne traduit pas les dates selon la langue de l'interface. Nous avons recommandé de reproduire le problème dans un environnement sandbox pour isoler le problème de configuration spécifique du site du client. Instructions pour reproduire le problème et partager avec le support WPML sont disponibles ici : https://wpml.org/faq/how-to-reproduce-issues-and-share-them-with-wpml-support/ Si cette solution ne s'applique pas ou semble obsolète, nous vous recommandons vivement de vérifier les problèmes connus ici : https://wpml.org/known-issues/, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support.
Problem: The client was experiencing an issue with Gravity Forms Multilingual version 1.8.0 and above, where the 'gform_review_page' filter did not display the review page as expected, only showing the submit button directly.
Solution: We recommended trying the solution from this erratum.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket at WPML support forum for further assistance.
Problem: You are experiencing an issue where the menu disappears and is replaced by error messages after using the Auto Translation feature in WPML. This problem occurs when the menu, added using UberMenu, includes WPML shortcodes in the header content settings. Solution: We recommend removing the WPML shortcode from the header content settings where UberMenu is used. This adjustment should resolve the layout issue. If the header content needs to include that shortcode, try disabling all non-WPML and non-UberMenu plugins, switch to a default theme, and check if the problem persists. Always ensure to back up your site before making these changes.
If this solution does not apply to your case, or if it seems outdated, please visit our known issues page to check for related issues. Confirm that you have installed the latest versions of themes and plugins. If the issue continues, we highly recommend opening a new support ticket for further assistance.
Problem: You are using the Elessi WooCommerce Ajax WordPress theme and are trying to translate your site into Armenian and Russian. However, you are experiencing issues where translations are not appearing consistently across different areas of your site. Solution: We recommend modifying your theme's functions.php file to ensure translations load correctly. Here are the steps you should follow: 1. Open your theme’s functions.php file. 2. Locate line 53. 3. Replace the existing code on this line:
unload_textdomain('elessi-theme');
with:
unload_textdomain('elessi-theme', true);
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: Der Kunde hat Probleme mit dem Language-Switcher im Hauptmenü, da die anderen Sprachen nicht angezeigt werden. Außerdem sind die Texte der Hotspots auf der Webseite in der String-Translation nicht auffindbar. Solution: Wir haben den Language-Switcher überprüft und festgestellt, dass er korrekt funktioniert. Es ist wichtig, dass Sie die BeTheme Optionen auf Ihrer Seite überprüfen, um sicherzustellen, dass der Header korrekt bleibt. Hierzu sollten Sie in den Header & Footer Einstellungen nachsehen, ob ein Custom Header Template definiert ist. Bezüglich der Hotspots, die nicht in der String-Translation erscheinen, empfehlen wir Ihnen, weiterhin mit dem Themehersteller in Kontakt zu bleiben, da dies ein spezifisches Problem mit dem Theme sein könnte.
Bitte beachten Sie, dass diese Lösung möglicherweise veraltet oder nicht auf Ihr Problem zutreffend ist. Wir empfehlen Ihnen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Probleme bestehen, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie hierfür unser Support-Forum.
