Problem: The client was concerned about managing translation credits between two websites, labmag.ch and labmag.entwicklung.xyz, which appeared to share the same translation memory. Solution: We confirmed that both websites indeed share the same translation memory. Therefore, managing credits for one will affect both sites equally. We advised that it is not possible to remove labmag.entwicklung.xyz from the translation memory as it was the original site where the translation was performed. This setup, where translations are done on a staging site and then moved to production, is quite common. If the client wishes to reorder the websites in the list, they can do so by disconnecting and reconnecting the websites, although this might not be necessary as it does not change the underlying functionality.
If this solution does not resolve your issue or seems irrelevant due to changes in WPML versions or your specific setup, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
