Documentation request

Problem:
El cliente estaba intentando traducir el contenido generado con el módulo 'Simple Heading', pero los títulos debajo de las imágenes no se traducían correctamente. En el editor de traducciones, en lugar del contenido del heading, aparecía el texto 'Card image item'.
Solution:
Primero, recomendamos verificar si el módulo estaba registrado en WPML para su traducción. Si no estaba registrado, era necesario añadir el siguiente código en WPML -> Configuración -> Pestaña Configuración XML Personalizada:

<wpml-config><br />  <shortcodes><br />    <shortcode><br />      <tag>dvmd_simple_heading</tag><br />      <attributes><br />        <attribute>content_heading</attribute><br />        <attribute>content</attribute><br />        <attribute>content_subheading</attribute><br />        <attribute>admin_label</attribute><br />      </attributes><br />    </shortcode><br />  </shortcodes><br /></wpml-config>

Esto permitió que los títulos fueran traducibles en el Editor de Traducción. Además, se recomendó crear una página de prueba para confirmar que el problema se resolvía y que las traducciones se mostraban correctamente.

Si esta solución no resuelve tu problema, o si parece no ser relevante debido a actualizaciones o diferencias en tu caso, te recomendamos abrir un nuevo ticket de soporte. También es altamente recomendable revisar los problemas conocidos y verificar que tienes instaladas las últimas versiones de los temas y plugins.

Problem:
You are unable to translate custom posts for blogs and boats on your website using WPML.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to the WPML >> Settings page.
2. Scroll down to the "Post Types Translation" section.
3. Set the blog and boats post types as "Translatable - only show translated items".
4. Clear all sorts of cache from your site/server/CDN and check if this resolves the issue.
For more detailed instructions, please refer to our documentation here: Translating Custom Posts

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

Problem:
You are trying to assign a different domain for each language on your site using WPML, but the French domain redirects back to the English domain despite setting up different domains for each language.
Solution:
To resolve this issue, ensure that each domain is correctly configured to point to your WordPress site through the DNS settings. All your domains (or subdomains) should direct to the WordPress site where WPML is installed. This configuration is also can be handled by your hosting company.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.

Problem:
You are unable to translate the bottom-most text in the footer of your website using the WPML plugin. This text is part of the Flatsome theme and does not appear in the WPML String Translation interface.
Solution:
To translate the copyright text in the Flatsome theme, we recommend you follow these steps:
1. Navigate to WPML >> String Translation page.
2. Scroll down and click on the Translate texts in admin screens » link at the bottom of the page.
3. Search for the required string.
4. Select the string. If the string is already "Registered and locked" as shown in the screenshot, please skip steps 4-6 and proceed to step 7.
5. Click on the Add to String Translation button.
6. Then click on the "« Return to String Translation" link.
7. Add the translation from the WPML >> String Translation page.
If the source language of the string is incorrect, you may assign the correct language by following this documentation: How to change the source language of strings.

If this solution does not resolve your issue or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.