Problem: When switching the site language to English and clicking on the logo, instead of redirecting to the homepage, it leads to a different page or shows a 404 error. Solution: This issue occurs because the homepage has not been translated into the secondary language (English). When the site is translated, the homepage URL changes to include language parameters, such as
https://your-site.al/?lang=en
or
https://your-site.al/en/
. To resolve this, you need to translate the homepage into English. Once translated, clicking the logo in the English version will correctly redirect to the English homepage instead of showing a 404 error.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Если данное решение не актуально или не помогло, рекомендуем проверить известные проблемы, убедиться в актуальности версии плагина и установленных темах и плагинах. В случае дальнейших вопросов, пожалуйста, откройте новый тикет поддержки.
Problem: You are experiencing style issues with the language switcher on mobile devices. Solution: We have determined that the problem might not be directly related to WPML or the language switcher itself, but rather to how your current theme handles dropdown items in mobile view. We recommend trying one of the following solutions: 1. Change the language switcher style to a horizontal list and disable the display of the current language to save space. 2. If your theme supports it, consider creating a separate header for mobile devices that allows for better customization of elements specifically for mobile users.
Please note that this solution might be outdated or not directly applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problema: Dopo aver trasferito il sito dall'area di test all'area riservata, il plugin WPML non riesce a connettersi a wpml.org nonostante appaia come registrato nella sezione commerciale. L'errore mostrato è 'wpml: Unable to register: Site key not matching'. Soluzione: Se stai riscontrando questo problema, ti consigliamo di cancellare il tuo sito https://imballaggizamad.it dalla pagina del tuo account su wpml.org e poi di registrare una nuova chiave direttamente dalla tab Commerciale. Questo è il modo più sicuro per assicurarti che le licenze combacino.
Se la soluzione proposta non dovesse essere più rilevante o non risolvere il tuo caso specifico, ti invitiamo a consultare la pagina dei problemi noti e a verificare che tu abbia installato le versioni più recenti dei temi e dei plugin. In caso di ulteriori difficoltà, ti consigliamo di aprire un nuovo ticket di supporto.
Problem: The client reported style issues on the RU and UZ pages of their website, specifically with the 'Certifications' and 'Contact Us' blocks. Solution: We identified that the theme styles were not copied over to the translations, causing the display issues. Here's how we fixed it: 1. Navigate to WPML → Settings → Custom Fields Translation and activate the option labeled "Show 'Multilingual Content Setup' meta box on post edit screen." 2. Go to the home page of the original content. 3. Scroll to the bottom of the page and click on "Show system fields." 4. Identify the custom fields associated with your theme that may contain the layout settings and set them to "Copy." 5. Make a slight modification to the original page and save your changes. 6. Access the WPML translation editor and complete the translation. For more details on translating custom fields, visit https://wpml.org/documentation/getting-started-guide/translating-custom-fields/.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
