Translation Credits not available

Помечено: Account Issues, ATE

Эта тема содержит 0 ответ, имеет 0 voices.

Последнее обновление: daleG-3 6 месяцев, 1 неделя назад.

При содействии: Lauren.

Автор	Сообщения
20 июня, 2025 в 7:57 пп #17155301
daleG-3	Background of the issue: I am trying to allocate translation credits to my site скрытая ссылка using WPML. Our WPML account initially showed 200k credits, which I moved to this site. We also purchased an additional 90,000 credits and moved those to our site. Symptoms: I am receiving the message 'You don't have enough credits to translate automatically! Get more credits.' The Prepaid credits in translation management are still showing 0. Questions: Why are the translation credits not reflecting on my site after moving them? How can I resolve the issue of translation credits showing as 0 in translation management?

Автор

Сообщения

20 июня, 2025 в 7:57 пп #17155301

daleG-3

Background of the issue:
I am trying to allocate translation credits to my site скрытая ссылка using WPML. Our WPML account initially showed 200k credits, which I moved to this site. We also purchased an additional 90,000 credits and moved those to our site.

Symptoms:
I am receiving the message 'You don't have enough credits to translate automatically! Get more credits.' The Prepaid credits in translation management are still showing 0.

Questions:
Why are the translation credits not reflecting on my site after moving them?
How can I resolve the issue of translation credits showing as 0 in translation management?