Problem: If you're experiencing issues with product category pages after switching languages on your website, such as product layout becoming smaller or category names still translating despite being added to the Glossary, the problem might be related to your theme or custom CSS. Solution: We recommend updating all related plugins and themes to their latest versions to ensure the issue isn't caused by an outdated bug. Check your theme settings, specifically under Astra > Theme Customizer, and adjust the product image size if it does not match your site's requirements. For issues visible only on specific devices (like iPhones), ensure to clear all types of caches (plugin, hosting, browser). If the problem persists, it might be due to custom CSS added to your theme. For instance, changing
align-items: center;
to
align-items: stretch;
in your CSS might resolve alignment issues. Additionally, adjusting button margins can also help.
Please note that these solutions might be irrelevant if they are outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The Danish and English attributes for WooCommerce are switched for some attributes and not for others. Solution: If you're experiencing this issue, we recommend you go to WPML-> Taxonomy Translation, select the product attributes, and ensure that they are in the correct language.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client reported that headings on their website were not being translated into German, despite other content translating correctly. The issue was observed on multiple pages and seemed to be related to a custom text widget created by the Phlox theme, which uses Elementor but was not supported by the older version of WPML. Solution: We recommended the client to first create a backup of their website or test the solution on a staging version to avoid disruptions. The steps to resolve the issue include: 1. Navigate to WordPress Dashboard > Plugins > Add new > Commercial (tab). 2. Click the Check for Updates button. 3. Update WPML and its addons. For more information on automated updates, visit https://wpml.org/faq/install-wpml/#automated-updates After updating, the client should: 4. Go to Dashboard > Pages and open the edit screen of the original page. 5. Make a minor edit, such as adding an extra space, and save it. 6. Update the translation to 100% completion by editing again if necessary.
If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
