Problem: You are trying to update WPML in your WordPress admin, but the updates aren't showing up immediately. Additionally, the Elementor Widget for switching languages is causing your website to break. Solution: If you're experiencing these issues, we recommend the following steps: 1. Create a backup of your website. Alternatively, test these steps on a staging version of your website to avoid any disruptions. 2. Ensure you are signed in at wpml.org. 3. Visit https://wpml.org/account/downloads/ and click on the "Download WPML manually" link to access the latest versions of WPML and its add-ons. 4. Download the latest versions and manually install them on your website following the instructions at https://wpml.org/faq/updating-wpml-manually/.
If this solution does not resolve your issues or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: The client was trying to import 1710 glossary entries from one site to another, where 100 entries already existed. After the import, the new entries were not visible, even though the import process indicated 'Glossary successfully imported'. Solution: We recommended the client to remove all glossary entries starting with a specific letter (e.g., 'A') and then attempt to reimport the glossary entries. This approach was tested and confirmed to show the newly imported entries correctly.
If you're experiencing similar issues, we recommend trying this method. However, this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
