Problem: You are updating your blog daily without translating the posts, but WPML is automatically creating translated pages for these posts, causing the same content to appear in all languages. Solution: If you're experiencing this issue, we recommend changing the translation settings for your posts. Go to WPML-> Settings-> Post Type Translation section, and set the posts to be "Translatable - Only show translated item". After making this change, create a new test page or post and do not translate it to verify if the issue is resolved.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to ensure that translated pages in French Canadian display the same images and strings as the original version, specifically for header and footer logos and social media text stored as ACF fields on an Options Page. Despite setting the field group to 'Expert' mode in WPML, registering fields as strings, and applying the 'Copy' setting, the French Canadian version returns NULL for image IDs. Solution: First, ensure that WPML creates an image for each language with a proper ID by navigating to WPML > Settings > Media Translation and clicking "Start". Allow the dialog to complete without closing the tab, as this scans the media library and creates any missing entries in second languages.
If the issue persists, it might be due to the ACF option field copying the original ID incorrectly. Go to your Options page, switch the language in the top admin bar, and edit the logo ID using the correct ID for the translated logo. Set the ACF field to "Copy once" in "Expert" mode or set the whole group to "Different fields across languages". To find the translated logo ID, switch the language in the media library, open the logo, and check its ID.
If these steps do not resolve your issue, or if the solution becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is using Advanced Custom Fields (ACF) with the 'Advanced Custom Fields Multilingual' plugin on their WordPress site to manage content types. They are facing an issue where the featured images associated with a content type in ACF are only displayed in the original language and not in translations. Solution: We identified that the translation options for the ACF image fields were not configured correctly. To resolve this, we recommend checking and adjusting the translation settings for the ACF image fields to ensure they are set to 'Copy' or 'Copy once'. This setting will allow the featured images to be duplicated across all language versions of the content. If you're experiencing this issue, we recommend you try adjusting these settings in your WPML configuration. For detailed guidance on configuring these settings, please visit https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/. Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
