Problem: The client was experiencing issues with content not appearing for translation in WPML's Advanced Translation Editor (ATE) after updating their website.
Solution: We recommended the following steps: 1. Edit the content in the original language (Greek). 2. Make a small change to the content. 3. Save the changes. 4. Update the translation.
We identified that the theme or another plugin had registered several custom Elementor elements but did not generate the Language Configuration File, which is necessary for WPML to read them. We provided the client with the code to register all the elements we had already registered for them, which can be found in WPML -> Settings -> Custom XML Configuration tab. Additionally, we provided a link to our documentation on how to register custom Elementor elements for translation: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still experiencing issues, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
