Problem: If you're experiencing issues with your menu section being messy and showing duplicated menus, Solution: we recommend temporarily disabling WPML and then resaving your main menu. This action has resolved similar issues in the past. However, if this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the problem persists, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.
Problem: If your website's default language is English and it's translated into other languages like French, Dutch, and German using WPML, and all translated product pages show a 404 error, this might be due to incorrect product slug translations. Solution: We recommend checking the translation of your product slugs. Ensure that any placeholders used in the translations match those in the original language. If you find discrepancies, correct the translation, remove any incorrect placeholders, and clear your site's cache. This should resolve the 404 error on translated product pages.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is using WP All Import and Export Pro plugin to export WooCommerce products and trying to import the translated file back to the store. However, they are unable to run WPML Export and Import to apply languages and connect translations. Additionally, after importing the translated file, the client faces issues with language switching and 404 errors on translated URLs. Solution: We recommend following these steps: 1. Ensure that you import product categories first before importing the products. This sequence is crucial for the correct application of translations. 2. Verify that the necessary WPML import fields such as
_wpml_import_language_code
,
_wpml_import_source_language_code
, and
_wpml_import_translation_group
are included during the import process. These fields are essential for WPML to recognize and apply the correct language settings. 3. If issues persist, particularly with URL language parameters not functioning correctly, it might be necessary to review the configuration settings within WPML and ensure that all settings are correctly applied for URL translations. 4. For detailed guidance on exporting and importing translated content using WPML, please refer to the documentation here: WPML Export and Import documentation.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
