Problem: The client received a message with translation information in a table and was confused about the meaning of the 'Deadline' column, which showed the year 0001. Solution: 1. Upon reviewing the email, we suggested that the issue might be related to the server since a deadline is typically set to 0000-00-00 when not defined, but the email showed 30.11.-0001. We requested a screenshot of the wp_icl_translate_job database table to investigate the dates stored there. 2. We reassured the client that the translation process should not be hindered by this date issue and that they should be able to complete translations without any problems.
Please note that this solution might be irrelevant due to being outdated or not applicable to your case. If so, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
Problem: The client installed WPML on a site with content originally in Russian and wants to switch the default language to English. They previously used Polylang for translations and are concerned about the implications of changing the default language, especially regarding SEO.
Solution: For migrating from Polylang to WPML, use the Migrate Polylang to WPML plugin and follow the instructions here: https://wpml.org/documentation/related-projects/migrate-polylang-wpml/. Keep the same default language during the migration process and switch to English afterward.
