Problem: The client is experiencing slow loading times on their website when using WPML with 19 active languages, particularly noticeable during the initial load of pages. The client is concerned about the backend operations WPML performs and the impact on site performance. Solution: We identified that the slow loading times are partly due to the complex operations required by WPML to manage translations across multiple languages, but the main issue seemed to be that various Cache plugins were enabled at the same time. To improve performance, we recommend: 1. Disabling multiple cache plugins as they can conflict and degrade performance. Specifically, if using "Pressable Cache Management", ensure that "WP Rocket" is disabled. 2. Considering the use of an Object Cache Plugin to reduce the load on database operations, which can be particularly beneficial in setups with many active languages. 3. Checking the documentation on WPML's database table structure for further insights into how WPML manages data.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client is experiencing significant slowdowns in the WordPress admin area due to WPML-related queries, particularly around wp_icl_mo_files_domains and wp_options autoload rows like 'wpml_dependencies:needs_validation'. Despite previous cleanup efforts, heavy queries are still repeating on almost every admin page load. Solution: 1. Clean up unused MO files and domains by navigating to WPML → Theme and plugins localization and performing a scan of the theme and plugins for strings. After scanning, remove unnecessary files. 2. If performance issues persist, create a staging site to safely test changes without affecting the live site. Use the WP Staging plugin or ask the hosting provider for assistance. 3. Update WPML to the latest version via Plugins -> Add new -> Commercial tab and check if the issue persists. 4. Disable all plugins except WPML and switch to a default WordPress theme to isolate the issue. Reactivate plugins and themes one by one to identify any specific conflicts.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant, please visit our known issues page, verify the version of the permanent fix, and ensure you have installed the latest versions of themes and plugins. If problems continue, we highly recommend opening a new support ticket for further assistance.
Problem: El cliente enfrenta un error 500 'Internal Server Error' al intentar abrir 'Traducción de cadenas' en WPML, además de picos altos en el uso de recursos de la base de datos y CPU. La tabla 'wp_icl_string_translations' es muy grande, lo que contribuye al problema. Solution: 1. Realizar un downgrade de PHP a la versión 8.1 o 8.2 y seguir los pasos de troubleshooting de WPML disponibles en esta guía. 2. Crear un sitio staging para realizar pruebas sin afectar el sitio en producción, utilizando el plugin WP Staging. 3. Solicitar al hosting que ajuste los siguientes parámetros en el servidor de base de datos y reinicie MySQL: - wait_timeout = 300 - max_allowed_packet = 512M - innodb_log_file_size = 256M 4. Verificar si el problema persiste en el sitio staging y en producción.
Si la solución proporcionada no resuelve el problema o parece irrelevante debido a que está desactualizada o no se ajusta a tu caso, te recomendamos abrir un nuevo ticket de soporte. También es altamente recomendable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de temas y plugins. Para asistencia adicional, visita nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problem: Sie versuchen, die Ladezeit Ihrer Website zu verbessern, während Sie die volle Funktionalität von WPML beibehalten. PageSpeed Insights zeigt, dass viele JavaScript-Dateien von WPML, insbesondere
sitepress-multilingual-cms.js
, die Ladezeit Ihrer Seite beeinträchtigen. Solution: Wir haben festgestellt, dass der betreffende Code aufgrund der aktivierten automatischen Browser-Weiterleitung basierend auf der Browsersprache ausgeführt wird. Wir empfehlen Ihnen, diese Funktion vorübergehend zu deaktivieren, um zu sehen, ob sich die Ladezeiten verbessern. Sie können mehr über diese Funktion hier erfahren: Automatische Weiterleitung basierend auf der Browsersprache.
Falls diese Lösung veraltet erscheint oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: WPML Support-Forum.
Problem: The client is experiencing a persistent spinning update icon in the WPML admin area, which may indicate a stuck background process during the use of the WPML Media Translation add-on. The process has been running for an extended period without completion, and the client is unable to proceed with content creation or database backup.
Solution: 1. Refresh the browser to see if the spinning icon persists, as sometimes the UI does not update until you reload. 2. Navigate to WPML → Media Translation to check if the media items appear as expected for translation. If the images are listed, the process might have completed. 3. If the spinning icon continues, visit WPML → Support and look for any error messages or warnings in the debug info section. 4. Try clearing your browser cache and logging out/in to WordPress. 5. If the issue remains, deactivate and reactivate the WPML Media Translation add-on to reset the background process.
After following these steps, ensure that the spinning icon disappears and media items are visible under WPML → Media Translation. You should then be able to proceed with content creation and database backup.
If the problem persists, please check for any error messages and contact us for further assistance. We also recommend visiting our known issues page to verify if your issue is already addressed. Ensure you have the latest versions of themes and plugins installed. If needed, open a new support ticket at WPML support forum.
