Problem: The client is experiencing an issue where the language on the 'Translations' page under WPML resets to the site's default language, despite setting a different language in the WP admin toolbar. Solution: We recommend not changing the language using the top bar switch, as it should generally remain in the default language. This is because you are creating, working, and adding content in your default language and then translating it to a second language via the WPML ATE editor.
If you're experiencing issues with translations not being confirmed or accessible, possibly due to website migration or object cache issues, please try the following steps: 1. Disable object cache. 2. Navigate to WPML → Support and click on the link to the Troubleshooting page. In the Clean up section, click on Synchronize local job IDs with ATE and Synchronize translators and translation managers with ATE. 3. Go to WPML > Translation Management, and check if some pages indicate that they are waiting for review. If so, resend them for translation, review, and confirm them.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please open a new support ticket at WPML support forum.
