Problem: After translating a website into multiple languages using WPML, some languages displayed a 404 error page. The issue persisted even after modifying permalinks, with some languages starting to work and others not. Solution: 1. We recommended downgrading the PHP version to v8.1 and increasing the WordPress memory limit to at least 256MB by adding the following code to the wp-config.php file:
This code should be placed above the line /* That's all, stop editing! Happy blogging. */. 2. After these adjustments, we performed WPML troubleshooting steps and re-saved the permalink structure. 3. We changed the slug from 'escursioni' to 'tour' and flushed the cache memory several times.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client is unsure about the 2000 Complementary credits that appeared in their account upon linking a new website. They are concerned about how these credits are used, whether they are added automatically, and if they will incur any additional charges. Solution: If you're seeing Complementary credits in your account after linking a new website, we can confirm that these credits are added automatically to give you a start with the automatic translation process. You will not be charged for these credits; they are provided at no cost to assist you.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
