Problem: You are trying to translate your site into Arabic using WPML and Elementor, but after publishing, all Arabic pages show 404 errors. The Advanced Translation Editor does not load all page content.
Solution:
We recommend adding the relevant language configuration under WPML >> Settings >> Custom XML Configuration. After this, update (resave) the Case template.
This should allow the content to display correctly on the frontend in Arabic. For further details on configuring custom XML, you can check the WPML documentation on registering custom Elementor widgets for translation.
If this solution does not resolve your issue or seems outdated, please visit our known issues page to check for related problems. Ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket for personalized assistance at WPML support forum.
Problem: The client was experiencing an issue where the WhatsApp icon was missing on the French version of the sticky contact form on their site. Additionally, the client was concerned about the slow loading speeds of the .fr domain when accessed from Europe, aiming to improve SEO performance and user experience in France. Solution: For the missing WhatsApp icon, we checked the settings and found that the field for the WhatsApp icon in the French agent was empty. We filled it correctly, ensuring it now displays and set it to be copied automatically in future translations. For improving site speed, we recommended: 1. Installing a CDN like Cloudflare, which helps host a cached copy of the site in multiple locations. More information on setting up a CDN can be found here: CDN Setup 2. Considering hosting providers with servers located in Europe/France for better local loading speeds.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
The client is experiencing an issue where the English version of their homepage still displays French content, despite having completed the translation using WPML with Elementor on WordPress. They have already cleared the cache but the problem persists.
Solution:
We recommend the following steps to resolve the issue:
1) Ensure WPML and Elementor are updated to the latest versions. 2) Increase the WP Memory Limit to at least 256MB. For more details, see WPML minimum requirements and increasing memory allocated to PHP. 3) Increase the MaxInputVars in PHP settings to 10000. More information can be found here: increase PHP MaxInputVars limit. 4) Make a minor edit to the original language homepage and save the update. 5) Update the translation of the homepage. 6) Clear all caches, including browser cache, page caching plugins, Elementor cache, and server/CDN cache if applicable.
If these steps do not resolve the issue, or if the solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
The client is experiencing an issue where the product filter by Price does not display on child category pages after translating category names and descriptions using WPML's Taxonomy Translation on a Woodmart based WooCommerce website. The filter works correctly on shop pages and main level category pages.
Solution:
First, ensure that the WooCommerce Multilingual plugin is installed as it is essential for translating WooCommerce content. If not already installed, we recommend installing it after a full site backup:
Next, navigate to WooCommerce >> WooCommerce Multilingual and click on the "Status" or "Settings" tab. In the bottom right corner, click on the "Troubleshooting" link to access the troubleshooting options. After taking a full site backup, follow the troubleshooting steps provided there. Ensure to clear all types of caches after completing these steps to see if the issue is resolved.
If the solution provided here does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
