Problema: El cliente está experimentando la desaparición de las traducciones al francés en algunas fichas de producto en su sitio WooCommerce multilingüe gestionado con WPML. A pesar de haber sincronizado todas las variaciones y regenerado las traducciones, solo algunas variaciones de productos están visibles en francés.
Solución: 1. Asegúrate de que el límite de memoria de WordPress sea suficiente. Incrementa el límite de memoria a un mínimo de 128Mb. Puedes hacerlo añadiendo el siguiente código en tu archivo
Coloca este código justo encima de la línea /* That's all, stop editing! Happy blogging. */. 2. Verifica el nuevo límite de memoria en WPML -> Soporte y comprueba si el problema se ha resuelto.
Si el problema persiste, te recomendamos revisar el estado de las traducciones y variaciones en la base de datos de WPML y buscar inconsistencias o entradas faltantes específicamente relacionadas con las traducciones al francés. Además, considera la posibilidad de inspeccionar los productos afectados en busca de patrones que puedan indicar la causa del problema.
Si estas soluciones no resuelven el problema, o si la información proporcionada aquí se ha vuelto obsoleta o no se aplica a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins.
Problem: After updating plugins on your site, some translations are missing, and English appears in some sections of the basket and checkout pages in Slovenian and Croatian. Solution: If you're experiencing issues with translations not appearing correctly on the Cart and Checkout pages when using blocks, we recommend switching to shortcodes. Here are the steps you should follow: 1. Edit the Cart and Checkout pages in WordPress. 2. Replace the WooCommerce blocks with the following shortcodes:
[woocommerce_cart]
[woocommerce_checkout]
3. Save the changes. 4. Navigate to WPML → String Translation. 5. Translate the necessary strings. This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are experiencing an issue where the default variation selection for WooCommerce products translated from Italian to English using WPML is not maintained. The English versions of the products do not display a default variation, and this issue began after a recent update. Solution: We recommend updating your system based on the latest workaround provided in our errata. Please visit the following link and apply the suggested updates: https://wpml.org/errata/woocommerce-multilingual-default-attributes-not-synced-properly/. After updating, recheck the product with the issue to ensure the default variation is correctly synced.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket with us for further assistance.
Problem: You are trying to translate WooCommerce cart and checkout blocks using WPML, but some strings are not fully translated. Solution: We are currently working on a permanent fix for this issue, which is in our development queue. Unfortunately, we cannot provide an estimated release date at this time. Please keep an eye on our announcements and the related known issue for updates. Meanwhile, we recommend using shortcodes instead of blocks for the Cart and Checkout pages. Here are the steps: 1. Edit the Cart and Checkout pages in WordPress. 2. Replace the WooCommerce blocks with the following shortcodes:
[woocommerce_cart]
[woocommerce_checkout]
3. Save the changes. 4. Go to WPML → String Translation. 5. Translate the necessary strings.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem: The client is experiencing an issue where the stock quantities in the English version of their products do not match the Swedish version, despite being set correctly. Solution: We recommend the following steps to resolve the issue: 1. Take a full site backup. 2. Delete the problematic products and recreate them. 3. Translate the products using the WPML Translation Editor to ensure proper synchronization of fields. Consider enabling WPML Translation Editor for all products to prevent future sync issues. 4. If the issue persists, try duplicating a simple product in the default language to the secondary language, ensuring all fields stay synced. Then, translate independently and update the stock quantities to see if they sync correctly.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Проблема: На итальянской странице вашего сайта цена продукта отображается в евро (7.60 EUR), но рядом с ценой стоит символ украинской гривны (UAH) вместо символа евро (€). Это приводит к дополнительному пересчету цены, и в результате цена неправильно показывается как 0.13 EUR. Вы ожидаете, что цена будет отображаться в евро, с правильным символом и без двойного пересчета. Решение: 1. Проверьте настройки WooCommerce Multilingual & Multicurrency, убедитесь, что валюты установлены в соответствии с языком (EUR для итальянского). 2. Проверьте, не установлены ли вручную цены в других валютах, и используйте автоматический пересчет. 3. Пересмотрите и отредактируйте форматирование символов валют и форматы для каждой валюты. 4. Очистите все кэши (сайта и браузера), проверьте наличие жестко закодированных символов в теме или плагинах, и временно отключите сторонние плагины/темы для исключения переопределений.
Если предложенное решение не актуально, так как оно может быть устаревшим или не подходить к вашему случаю, рекомендуем открыть новый тикет поддержки. Также настоятельно рекомендуем проверить известные проблемы, удостовериться в версии постоянного исправления и подтвердить, что у вас установлены последние версии тем и плагинов. Если вам нужна дополнительная помощь, пожалуйста, обратитесь в форум поддержки WPML.
Problem: The client is experiencing an issue where product attributes are not displaying in the English version of their website after an update. Solution: 1. We recommend disabling the custom plugin 'WPML WooCommerce Complete Sync' as it might be causing the issue. 2. Navigate to WPML > Support > Troubleshooting. In the cleanup section, select 'Products' and click to sync product taxonomies. 3. Ensure all WPML plugins are updated by going to Plugins > Add New > Commercial and clicking 'Check for updates'. 4. If the issue persists, create a backup of your site, disable all other plugins, switch the theme, and try re-translating the product.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is running a WooCommerce store with WPML in Slovak and Czech languages. The base currency is EUR, and CZK is enabled through WooCommerce Multilingual → Multi-currency. On the Slovak site (EUR), discounts and 'Sale' percentages are correct. However, on the Czech site (CZK), the same products show different prices and incorrect discount percentages.
Solution: 1. Go to WPML -> Languages -> Make themes work multilingual, select the option 'Adjust IDs for multilingual functionality' and click the Save button. 2. Make a small change to a product with this problem and click the Update button. 3. This will also cause a change for the translated product. (You should see the circled arrow icon.) 4. Update the translation of the product. 5. Also, update the translation of the page with the product loop. Check if this fixed the problem.
If the solution provided here does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: You are running a WooCommerce website with products in English and Greek, and you want to have different SKUs for the Greek products. However, the SKU field is locked on the Greek version of the products, as WPML forces the SKU to be copied from the original language. Solution: Unfortunately, WooCommerce Multilingual does not support independent SKU editing for translated products as you described. If you need to recreate products in bulk with different SKUs, you can use the default WooCommerce export/import tool. For more details on exporting, visit WPML export and import documentation. If your workflow requires a different approach, you may need to develop a custom solution, possibly by hooking into our functionality or creating a custom SKU field that behaves according to your specific needs.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problema: Dopo l'aggiornamento del plugin WPML, le categorie tradotte non mostrano più i prodotti sul sito. Soluzione: Se stai riscontrando questo problema, ti consigliamo di seguire questi passaggi: 1. Vai su WPML --> Settings --> Taxonomy translation. 2. Fai click su Save. Questa azione dovrebbe risolvere il problema delle categorie vuote nelle traduzioni. Se la soluzione proposta non dovesse essere più rilevante, perché potrebbe essere superata o non adatta al tuo caso, ti suggeriamo di aprire un nuovo ticket di supporto. Ti consigliamo inoltre di consultare la pagina dei problemi noti per verificare la versione della correzione permanente e confermare che hai installato le ultime versioni dei temi e dei plugin. Per ulteriore assistenza, visita il forum di supporto WPML.
Problem: The client was unable to save new thumbnails for product categories when WPML plugins were active. This issue occurred for both default and translated categories. Solution: We recommended the client to disable all WPML plugins temporarily to verify if the issue persists. If the thumbnails are correctly updated and saved with the plugins disabled, this suggests a potential conflict between WPML and the theme or another plugin. In such cases, we advise: 1. Ensure that all themes and plugins are updated to their latest versions. 2. Re-enable the WPML plugins one by one to identify which specific plugin might be causing the conflict. 3. Check the known issues on our website and verify if there's a permanent fix available for the version you are using.
If these steps do not resolve the issue or if the solution provided here is outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.