Problem: El cliente ha traducido todas las páginas de su sitio web al inglés y configurado la multidivisa con COP como principal y USD como secundario. Sin embargo, enfrenta un problema al intentar establecer precios personalizados en USD, ya que aparece un mensaje indicando que la edición está bloqueada porque WPML copiará el valor del idioma original. Solution: Si estás experimentando este problema, te recomendamos realizar los ajustes desde el producto original, y estos cambios se replicarán automáticamente a la traducción. Puedes encontrar más detalles en la sección "Configuración de precios de productos por divisa" de nuestra documentación, que te guiará paso a paso en este proceso: https://wpml.org/es/documentation-2/proyectos-relacionados/woocommerce-multilingual-ofrezca-sitios-web-con-ecomercio-en-varios-idiomas/caracteristicas-multidivisa-para-woocommerce/
Si la solución propuesta no resuelve tu problema o si crees que la información puede estar desactualizada, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins.
Problem: The client is experiencing issues with WooCommerce Multilingual & Multicurrency where the CAD price displays correctly, but the EUR price does not reflect the custom price set by the client. Instead, it shows a converted rate or incorrect values when using currency switchers. Solution: First, we recommend deactivating the WooPayments plugin as it is not compatible with our products and may cause conflicts. You can do this by following the instructions on https://woocommerce.com/document/woopayments/currencies/multi-currency-setup/. Next, increase the PHP memory limit to ensure our plugins function correctly. Add the following code to your
wp-config.php
file, above the 'That's all, stop editing! Happy blogging.' line:
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: Beim Wechsel der Sprache werden die Versandkosten falsch berechnet, da die Beträge nicht mit der zugewiesenen Versandart übereinstimmen. Solution: Wenn Sie ähnliche Probleme mit den Versandkosten bei einem Sprachwechsel erleben, empfehlen wir folgende Schritte: 1) Legen Sie eine neue Versandklasse an, die identische Preise wie die Standardversandart hat und weisen Sie ihr eine Klasse zu. 2) Überprüfen Sie, ob die Versandart korrekt zugewiesen ist, indem Sie ein Testprodukt in den Warenkorb legen und die Sprache wechseln. Die Versandkosten sollten konsistent bleiben. 3) Öffnen Sie die WPML-Seite für Produktversandklassen unter WPML Produktversandklassen und synchronisieren Sie die Werte über den sichtbaren Button, um sicherzustellen, dass die Versandklassen korrekt verwaltet und übersetzt werden. 4) Stellen Sie sicher, dass die Produkte nicht importiert wurden, ohne die Zuweisungen von WooCommerce Multilingual anzuwenden.
Falls diese Lösung veraltet erscheint oder nicht auf Ihr Problem zutrifft, empfehlen wir, einen neuen Support-Ticket zu öffnen. Wir empfehlen auch, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum.
Problem: Estás intentando sincronizar ofertas de precios desde tu CRM a WooCommerce usando WPML. Las ofertas funcionan correctamente en el idioma principal (español), pero no en el segundo idioma (catalán). Solution: 1. Ve al producto original y realiza un pequeño cambio, como añadir un punto al título. Luego, actualiza la traducción usando el editor de traducción. 2. Si el problema persiste, revisa el producto traducido y confirma si la oferta aparece correctamente. 3. Para una solución más profunda sin afectar tu sitio actual, migra tu contenido a un servidor de prueba en Cloudways. Instala el complemento Cloudways WordPress Migrator (https://wordpress.org/plugins/bv-cloudways-automated-migration/) y sigue los pasos para completar la migración. Más detalles en https://support.cloudways.com/how-to-migrate-wordpress-to-cloudways/. 4. En WooCommerce --> WooCommerce Multilingual --> Atributos, selecciona y sincroniza cada atributo necesario.
Si después de seguir estos pasos el problema persiste o la solución propuesta no es relevante debido a que está desactualizada o no se ajusta a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problem: The client is experiencing an issue where the checkout review order on their WooCommerce site initially appears in French but then switches to English. The fields remain untranslated. Solution: We recommend updating WPML and its add-ons to the latest versions (WPML → 4.6.13, String Translation → 3.2.14, WooCommerce Multilingual & Multicurrency → 5.3.7) to ensure all fixes and improvements are applied. After updating, follow these steps: 1. Navigate to
WPML > Theme and Plugins Localization
. 2. Ensure Localization options are correctly configured. Refer to this screenshot for guidance: https://prnt.sc/_PmvybkymgPt 3. Select the WooCommerce plugin and scan for strings. 4. Go to
WPML > Support > Troubleshooting
. 5. Click on 'Clear the cache in WPML', 'Cleanup and optimize string tables', and 'Show custom MO Files Pre-generation dialog box'. In the popup, click on Generate MO files. Finally, clear the caches on both your site and browser, then verify if the checkout page is correctly translated to French. If the problem persists, or if this solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: The client needs to configure their WooCommerce store to restrict billing and shipping addresses to Slovakia only on the Slovak domain (imedical.sk), and to the Czech Republic only on the Czech domain (imedical.cz). They are using WPML for multilingual support and have different domains for each language. Solution: If you're experiencing this issue, we recommend the following steps: 1. Navigate to WooCommerce -> Settings -> General -> Sell to specific countries, and select the countries you'd like to sell to in the default language. 2. Go to WPML -> String Translations. 3. At the bottom of the String Translation table, click on "Translate text in admin screens." 4. Search for
woocommerce_specific_allowed_countries
&
woocommerce_specific_ship_to_countries
. 5. If found, select and add them by clicking the "Add to string translation" button. 6. Return to the String Translations page and translate the string by adding the language code for the country you'd like to restrict.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
Problem: After searching for a while, I discovered in the file: "woocommerce-multilingualinccurrenciesclass-wcml-multi-currency-reports.php" on line: 202 an error in the query: specifically: instead of "posts.ID" there should probably be "orders.ID".
WordPress database error Unknown column 'posts.ID' in 'on clause' for query SELECT SUM( order_item_meta.meta_value ) as qty, order_item_meta_2.meta_value as product_id FROM XXX___posts AS orders INNER JOIN XXX___woocommerce_order_items AS order_items ON orders.ID = order_id INNER JOIN XXX___woocommerce_order_itemmeta AS order_item_meta ON order_items.order_item_id INNER JOIN XXX___woocommerce_order_itemmeta AS order_item_meta_2 ON order_items.order_item_id INNER JOIN XXX___postmeta AS currency_postmeta ON posts.ID = currency_postmeta.post_id WHERE orders.post_type IN ( 'shop_order' ) AND orders.post _status IN ( 'wc-completed','wc-processing','wc-on-hold' ) AND order_item_meta.meta_key = '_qty' AND order_item_meta_2.meta_key = '_product_id' AND orders.post_date_gmt >= '2024-09-01 ' AND orders.post_date_gmt status_widget, WC_Admin_Dashboard->get_top_seller
Solution: We are aware of this issue and plan to include the fix in future releases of the WooCommerce Multilingual & Multicurrency plugin. If you're experiencing this issue, we recommend replacing
posts.ID
with
orders.ID
in your database queries.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
