Problem: After upgrading to Divi 5.0.0-public-beta.9.3, a critical error occurs on product pages when the WPML String Translation plugin is enabled. The error message displayed is: 'There has been a critical error on this website.' The error log indicates an issue with the Divi Builder I18n system, specifically a TypeError in ET\Builder\I18n\D4DomainBridge::filter_gettext_with_context(). Solution: We have confirmed that the Divi team is aware of this issue and is working on a fix for an upcoming release. In the meantime, we recommend reverting to the previous version of Divi until the new beta or the final release is available. Additionally, we will introduce safety mechanisms in WPML 4.9.1 to help prevent such errors in the future. If you're experiencing this issue, please try these steps and check for updates regularly.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Also, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum at WPML support forum.
Problem: If you're experiencing a site crash after updating to a new version of Divi 5 while using WPML 4.9, it might be due to a compatibility issue between Divi 5 beta and WPML. The site only works when WPML is disabled. Solution: We recommend checking the Divi 5 and WPML compatibility documentation to stay updated on what is currently supported. Additionally, please downgrade your Divi theme to version 5.0.0-public-beta.9.2 until a hotfix is released by Divi developers to resolve this issue.
If this solution does not apply to your case, or if it becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
