Problem: The client was trying to install and configure the WPML plugin but encountered an error stating that the table
1
...wp_icl_strings
does not exist. Additionally, the 'Support' option was missing from the WPML side menu, preventing a reset. Solution: We recommended that if the client has just activated WPML and has no translations yet, they should reset WPML and reconfigure it. Here are the steps: 1. Navigate to WPML → Support and click the Troubleshooting link. 2. On the Troubleshooting page, in the Reset section, select the 'I am about to reset all translation and language data' checkbox. Then, click the 'Reset and deactivate WPML' button. For detailed guidance, visit WPML reset documentation.
Please note that this solution might be outdated or not applicable to your specific case. If this does not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: Вы хотите перевести пользовательские мета-поля без создания дополнительных полей ACF для каждого языка. Solution: 1. Включите перевод пользовательских мета-данных: • Перейдите в WPML → String Translation. • Нажмите «Translate User Properties». • Выберите роли пользователей, для которых нужно включить перевод. • Нажмите «Apply». 2. Переводите поля user meta: • В WPML → String Translation найдите нужные поля мета-данных. • Добавьте переводы для каждого поля на соответствующие языки. 3. (Опционально) Добавьте фильтр в файл functions.php вашей темы для перевода собственных мета-полей:
Если решение не актуально или не подходит для вашего случая, мы рекомендуем открыть новый тикет поддержки. Также настоятельно рекомендуем проверить известные проблемы, подтвердить версию постоянного исправления и убедиться, что у вас установлены последние версии тем и плагинов.
Problem: The client needed to serve the same English content under specific country-based URLs for the UK and AU markets without translating the content, while preserving WPML compatibility. They faced issues with using 'uk' as a language code in WPML, which is reserved for Ukrainian, and encountered a 'Too Many Redirects' error when duplicating products. Solution: We advised the client that duplicating the content for UK and AU markets is the best approach. For duplicating content without translation, we recommended following the guide on displaying untranslated content in secondary languages, available here: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/. Additionally, since 'uk' is reserved for Ukrainian, we suggested adding Ukrainian as a language to use 'UK' in the URL and then manually translating or duplicating the content. The issue of 'Too Many Redirects' was addressed in a separate ticket.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at our support forum.
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