Problem: The client reported that the Spanish version of the SVG site logo does not display correctly. It shows a broken image icon in the Media Translation interface and loads the English logo on the frontend, while the Hungarian version works fine. Solution: We recommended using WPML's String Translation to translate the logo link. Specifically, go to WPML → String Translation, search for
divi_logo
, and add the correct link for the Spanish translation. We have already made this adjustment for the client.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are trying to generate a product category sitemap using the Yoast plugin on a multilingual site managed with WPML. The sitemap incorrectly uses the original slug, causing 404 errors. Additionally, you are unable to update the WPML SEO plugin from version 2.1.1 to 2.2.1, encountering an 'Update failed: Download failed. Method Not Allowed' error. Solution: First, ensure that the issue is not due to a known WPML bug by checking the errata page here: https://wpml.org/errata/product-category-links-do-not-use-translated-slugs/. If the problem persists, try manually updating the WPML SEO plugin. Since automatic updates are failing, a manual update might be necessary. Unfortunately, there is no direct download link provided in our documentation, so you might need to contact our support for the latest plugin version. To address the sitemap issue with Yoast, ensure that all necessary fields are correctly filled in as per our documentation or previous successful setups. This adjustment should help Yoast to generate the correct URLs for the translated slugs.
If these steps do not resolve your issues or if the information provided becomes outdated, we highly recommend checking related known issues (https://wpml.org/known-issues/), verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: After updating WooCommerce and switching to PHP 8.3, all Spanish category pages on the client's website are showing a 404 error, while other languages work fine. Solution: We recommend checking the slug settings under WPML → Permalinks. If the original setup used 'categorie-produit' for slugs, it's essential to maintain this structure consistently across all languages. Additionally, please review our recently published errata regarding issues with product category links not using translated slugs. You can find more details here: https://wpml.org/errata/product-category-links-do-not-use-translated-slugs/
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
Problem: You are experiencing an issue where Italian content appears on an English page, despite settings that should display each language's content on its respective page. This problem is due to the WPRentals theme not handling transients properly.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
